All hands on deck at the launch day of the new protocols
Mona Vale UCC first in NSW to adopt ECAT protocols Mona Vale Hospital’s Urgent Care Centre (UCC) has become the first UCC in New South Wales to implement Emergency Care Assessment and Treatment (ECAT) protocols.
Over the first 24 hours of implementation, the centre adopted the protocols for 23 presentations. Mona Vale Hospital’s UCC nurse unit manager Heidi Stojic said early adoption of the system is helping streamline care and enhance the patient experience. “Patients are now receiving treatment faster, which helps reduce anxiety and improves their overall experience,” she said. “It’s been a really positive step for both staff and the people we care for.”
The protocols will allow nurses to begin treatment immediately after triage which ultimately helps to reduce wait times and improve patient outcomes before a medical officer, nurse practitioner or physiotherapist takes over care. The milestone follows the successful implementation of ECAT protocols across NSLHD’s emergency departments last year.
MVH UCC staff on the launch day of the new ECAT protcols
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