Lincoln Cathedral - Director of Estates & Facilities

Director of Estates & Facilities

Candidate Information Pack

Executive Summary

Lincoln Cathedral is a sacred place of worship, a world-renowned heritage site, and thriving community event venue at the heart of the city of Lincoln. We welcome tens of thousands of worshippers, visitors and pilgrims every year and aim to offer every single one an excellent experience. We are seeking to appoint to the newly created post of Director of Estates and Facilities to lead and develop the strategic estate management plans for the Cathedral and wider Cathedral estate portfolio. Reporting to the COO and as a key member of the senior leadership team, the Director of Estates and Facilities will lead the estate strategy of the Cathedral itself and the wider portfolio of 81 properties, ensuring that opportunity is identified and delivered across the predominantly Grade l and ll listed portfolio. This position offers a unique opportunity to oversee a historic and iconic estate that leaves a lasting impact on its worshippers, visitors and community.

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Executive Summary About Lincoln Cathedral

The Team The Role How to Apply

About Lincoln Cathedral

The Corporate Body of the Cathedral Church of the Blessed Virgin Mary of Lincoln (to give it its proper title) is first and foremost a church, the seat of the Bishop of Lincoln and a centre of worship and mission led by the Cathedral Chapter. A minimum of three services take place each day of the year, at least one of which is usually sung by the Cathedral’s renowned choir. It is the principal ‘mother’ church of Lincolnshire and holds many of the county-wide services of celebration, commemoration, and memorial. Lincoln Cathedral is a place of pilgrimage, where people come to seek God, to learn more about faith, or to take time out of a busy day for quiet reflection. It is a place of welcome and hospitality where all of any faith or no faith are encouraged to feel at home. There is a real richness and variety in the way the Cathedral building is used; significant musical and drama events take place during the year along with a range of lectures and talks covering a wide range of topics. Lincoln Cathedral is the only Cathedral to be listed in its entirety on Historic England’s Heritage at Risk Register. The work to maintain the building is continuous and is based on a 100-year cycle of works. The Cathedral is fortunate to have its own on-site works department which includes stone masons, glaziers, joiners and lead workers. As well as the Cathedral itself, the estate includes many other historic grade 1 and 2 listed buildings and monuments such as walls and arches, most of which are part of the close surrounding the Cathedral. Our 81 properties are a mix of private rentals and commercial lets. We welcome thousands of visitors from across the world to the Cathedral annually and provide floor, tower, and roof tours throughout the year. As well as our café and shop, we have a suite of community meeting rooms available for hire, a learning suite, discovery centre and exhibition gallery. Many hundreds of children also visit during our annual schools’ festivals, Church Schools Festival, Infant Schools Festival, Secondary Schools Festival. We also offer schools’ tours and trails throughout the academic year. Lincoln Cathedral is an exceptional building that was designed to inspire, and it continues to do so. We rely on an exceptional body of employees and volunteers to ensure that the full range of our activities is known beyond the Cathedral walls.

The Team

The role of Director of Estates and Facilities will head a new function bringing together two key established teams to form the Estates and Facilities Department, whilst leading the strategic estate vision and commercial activities across the portfolio. The Works Department, currently headed by the Acting Clerk of Works and Head Stone Mason, is a team of highly skilled crafts people including stone masons, conservators, glaziers, joiners, leadworkers and painter/decorators. The team’s key responsibilities include the general upkeep of the Cathedral and surrounding properties including restoring, cleaning, repairing and conserving the stonework and glazing, as well as undertaking plastering, painting, decorating, leadwork and joinery.

The Total Facilities Management Department, headed by the Facilities Manager are responsible for landscaping/ garden and green spaces management, assuring compliance with all statutory requirements, white fleet and plant maintenance, utilities management and reporting, management of contractors such as cleaning, pest control, waste collection etc, as well as logistic support of Cathedral events.

The Role

• Develop, co-ordinate, direct and oversee the implementation of related programmes / projects and activities to deliver outcomes and benefits related to strategic objectives, including works derived from Quinquennial Inspection reports including capital works, glazing, building conservation / restoration, planned and preventative maintenance, spend to save and utilities/sustainability programmes on the Cathedral estate. • Promote excellent programme and project disciplines including preparation of business cases, comprehensive cost budget calculations, risk management, stakeholder/communications, resource planning from project inception to post completion evaluations ensuring delivery to time, cost and quality. • Undertake routine periodic visual inspections and implement audit regimes of the Cathedral estate and provide reports as required on opportunities, compliance, risks, condition and programme performance. • Accountable for ensuring that a robust Planned PPM (Preventative Maintenance Programme) is in place to assure that the estate is being maintained to the correct statutory and mandatory requirements. • Direct and oversee the setting of clearly defined estate requirements and tendering of contracts to ensure value for money e.g. property management, architectural services, archaeological services, total facilities management (cleaning, security, utilities, pest control etc). • Accountable for ensuring performance of contractors and that contractual obligations are met. • Responsible for undertaking pro-active action in relation to non-compliance of contracts and issue resolution. • Accountable and responsible for listed building consents, planning permission, and assisting with Cathedrals Fabric Commission for England applications for permission. • Accountable for ensuring appropriate Health & Safety measures in the built

environment are in place, working with external H&S advisers, ensuring compliance with relevant legislation and statutory codes of practice as required, eg legionella, asbestos, fixed wire and other electrical testing, gas safety, fire safety etc. • Accountable for ensuring appropriate security and major incident planning is in place for the Cathedral and its environs. • Ensure that all the Cathedral’s responsibilities under CDM regulations are adhered to in conjunction with the designated Principal Contractor • Ensure due governance is in place for documents including relevant registers and maintenance plans etc. Additional Responsibilities: • To be an active member of the Senior Leadership Team • Accountable and responsible for identification, writing, communicating and embedding of related policies, processes and procedures to ensure compliance and best practice of estate and facilities management operations. • To be responsible and available for ensuring appropriate coverage for call- outs as required • Support colleagues in ensuring the relevant insurance cover is fit for purpose and represents value for money. • Represent the Cathedral on the Vinehill Trust Projects (Cathedral Workshop Fellowship) and Cathedral Clerks of Works committees as required. • Liaise with relevant local and national bodies, trusts, grant-giving bodies, sponsors and donors to build excellent relationships. • Provide information for external communication (including the website and social media), assist in the preparation of press briefings and act as spokesperson if required. • Maintaining good records and project/ programme disciplines and be accountable for ensuring information and data is managed and accessible.

Job Title:

Director of Estates & Facilities Operations – Estates and Facilities Chief Operating Officer & Chapter Clerk

Department: Reporting to:

Job Purpose: • To lead the Estates and Facilities function who are responsible for the successful delivery of all Estates services e.g. restoration, capital works and total facilities management practices relating to the Cathedral and across the substantial Cathedral’s estate portfolio. • To lead on developing and delivering the strategic estate management plans for the Cathedral and wider Cathedral estate portfolio to manage, maintain and sustain its day- to-day operational use now and for future generations. • Responsible for identifying and delivering multiple programmes of works including capital works, maintenance (planned and preventative), sustainability (energy efficiencies, water, waste reduction), property management and development whilst ensuring all practices and operations are legal and regulatory compliant. Key Responsibilities: • Provide direction and leadership to the Estates and Facilities Management team (and contractors) to deliver outputs on time and to budget through clearly defined objectives and holding individuals to account. • Promote strong working relationships both within the team and with other teams across the organisation and beyond. • Demonstrate a personal commitment to the Cathedral’s values, and provide a positive, collaborative and proactive working environment. • Responsible for developing and supporting the Estates and Facilities Management Department, enabling them to deliver to their best and compliant with mandatory and statutory training requirements. This includes identifying and leading on the development of skills – particularly to support our heritage work. • Consult and liaise with specialists, including but not limited to the Cathedral Architect and Archaeologist. • Develop strategic estate management plans to realise value from our asset portfolio and our long-term needs, including property development (commercial and tenanted properties, void management, holiday lets, disposals, shared development partnerships etc), spatial office/asset planning, maintenance upkeep and sustainability opportunities.

Person Specification:

Essential Criteria Experience:

• Experience of practical working knowledge of heritage buildings and skills e.g. building conservation, restoration, glazing etc and listed building planning application. • Experience of strategic estate management planning including budgeting and resourcing considerations • Experience of direct management of estate portfolios / programmes and projects, acting in the role of programme / project manager. Developing and managing programmes/projects on all aspects of the programme and project lifecycle working within budgets and determining what actions are required to achieve the best outcomes. • Strong experience in property and facilities management disciplines including demonstration of compliance with statutory and regulatory commitments. • Experience in writing clear and concise documents with particular emphasis on report writing and production tailored for different stakeholders. communications managing a range of stakeholders both within and external to line management chains. Adept in people management including mentoring, motivating, and developing staff. Desirable Criteria: • Strong commercial experience gained within a property, facilities management, or similar complex function. • Knowledge of building regulations • Professional membership of a property related body, H&S and programme management such as: • Royal Institution of Chartered Surveyors (RICS) accredited Degree OR similar qualification. • Association of Project Management (APM) qualification OR similar qualification • PRINCE2 Practitioner qualification OR similar qualification • National Examination Board Occupational Safety Health (NEBOSH) OR similar qualification • Chartered Institute of Building (CIOB) OR similar qualification • Chartered of Fellow membership of the Royal Institution of Chartered Surveyors (MRICS/FRICS) • MCIOB, FCIOB • Knowledge of landlord and tenant property management, including property development. • Knowledge of funding sources and grant writing to maximise funding opportunities. Skills: • Excellent leadership qualities and stakeholder

Further Information

Contract: Location:


The Chapter Office, 28 Eastgate, LN2 4AA Accountable to: Chief Operating Officer and Chapter Clerk

Working hours: Full time (flexible working hours, including the requirement to work outside of normal office hours including weekends as the Cathedral is a seven-day operation) Other: The post will be subject to two satisfactory references and will require an enhanced DBS check. The post offers a salary of c£65,000 with additional benefits including: • 6.6 weeks annual leave per annum • Pension Builder 2014 scheme (employee contribution of 2.4%, employer contribution of 6.4% for those aged under 43 years and 10% for those aged 43 or over) • 10% discount in the Café and Shop.

For a confidential discussion to learn more about the role and opportunity please contact our appointed recruitment partners of The Management Recruitment Group: STEPHANIE HOWE CHARLEY MCCARTHY Applications should consist of a comprehensive CV and supporting cover letter outlining key matching experience and rationale for applying for the post. How to Apply

Applications should be sent to both Stephanie and Charley.

Key Recruitment Dates: Closing date:

Sunday 28th April

MRG Interviews: w/c 29th April and w/c 6th May

Client Interviews: w/c 20th May

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