TEAM MANAGEMENT
Under the direction of the HoO and with assistance from your HR consultant, where appropriate: • Manage the team in all aspects from coordinating recruitment, performance management, communication and employee relations within the guidelines defined by HR in line with employment legislation. • Keep HR and the HoO advised of all recruitment requirements. • Introduce and maintain high levels of team spirit and be a team player. • Ensure that there is effective delegation to meet the needs of the clients and the operation. • Establish regular communication with the team including individual performance reviews and team meetings. • Manage holiday requests ensuring adequate cover for the residence at all times. • Ensure that holiday requests are recorded via the HR on-line portal, providing appropriate training to their team to allow self-sufficiency in requesting and maintaining their holiday records. • Ensuring that all sickness and other absence is reported immediately on PeopleHR. • Manage poor performance and absence management in line with HR procedures and guidelines.
FINANCIAL MANAGEMENT
• Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures of VME/LIV Student. • Use of the computerised internal booking and finance package to manage and extract financial information. • Ensure billing is completed in line with company procedures as set out by VME/LIV Student. • Maintain full and up-to-date knowledge of the Company’s cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. • Cash management through full and correct receipting and use of the direct debit system. Daily banking and reconciliation of cash receipts, liaising with the Accounts team accordingly.
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