2022 - Year in Review

Consumers came together for the 2022 Consumer Forum

Consumer Forum returns NSLHD consumers advisers were finally able to come together for the district’s 2022 Consumer Forum, which Consumers attended a number of presentations during the day on virtual health and health literacy, patient experience and elevating the human experience, consumer perspectives, engaging consumers in research Initiatives and partnering with consumers.

“I would like to acknowledge the contribution of Karen Filocamo, Chair of the NSLHD Consumer Board Committee, and the consumer advisers, for all their efforts to ensure what we do aligns with consumer expectations and that patients and the patient’s voice remains at the very centre of all that we do,” he said. “A big thank you to Thelma De Lisser-Howarth and Kate Bokenham from the NSLHD Clinical Governance Unit for organising the Consumer Forum. I very much look forward to this retuning as an annual NSLHD event.”

had been postponed for almost three years due to the restrictions caused by the COVID-19 pandemic. The highly successful event provided an opportunity for consumers across NSLHD to reflect on achievements over the last few years, participate in discussions and propose ideas for key priorities for consumer engagement for the future.

A number of facilitated group discussions were also held with the consumer advisers that will help to discover themes that can be developed into actions. Speaking at the forum NSLHD Board Chair Trevor Danos AM said hearing the voices of consumers, understanding their needs and factoring them into strategic thinking was absolutely critical.

47 NSLHD 2022 Year in Review

Made with FlippingBook - professional solution for displaying marketing and sales documents online