TECHNOLOGY
Workday foreword At Workday, we’re delighted to continue to partner with the CIPP, for this year’s Future of Payroll Report . Seeing the results from this research is a highlight every year, as it provides valuable insight into the trends shaping our environment. Although it goes without saying, we should take a moment to honour the fact that nobody could have imagined the amount of relentless change and the added complexities payroll professionals have had to face over the past few years. Payroll has been on the front lines navigating rapid changes to support the business and workforce. Payroll was, and is, at the centre of it all, keeping the business running and people paid. As we emerge from the challenges of the past few years, the role of the payroll professional continues to evolve from that of practitioner to one of a more dynamic business partner with finance and the business overall. The payroll function is central to solving emerging challenges, such as worker expectations and work styles. This is in addition to adapting to new norms, organisations more proactively supporting financial wellness and worker well-being and data fuelling real-time decisions around new operating models, growth and expansion.
David Hudson Vice president - payroll product management, Workday
What strikes me in this year’s report is the increasing importance of technology in the role of the payroll professional – from delivering opportunities for more automation and digitisation to new ways of communicating with and supporting the workforce – technology is helping guide the evolving role of payroll professionals to navigate change and further support the business. Payroll’s role is now evolving and influencing organisational change. Payroll is at the forefront of supporting new ways of working and flexible work arrangements enabling remote, hybrid and cross-border employment. And payroll teams are now ready to support the business with real time data that powers scenario planning and forecasting. As we navigate to the next phase of this journey, the partnership between payroll and the rest of business has never been more important than it is today. Innovations, such as machine learning and artificial intelligence help make this change possible, as they shift effort from humans to machines, and give control and time back to payroll professionals. Payroll teams can leverage these types of payroll innovations to spend less time on processing payroll and lower- value activities, and more time on becoming a trusted partner and advisor to the business. When you’re able to take advantage of payroll innovation to drive efficiencies and adaptability, to navigate evolving regulations with confidence, to lead with payroll insights as a partner to the business and to deliver engaging employee enablement - you can truly evolve from payroll practitioner to becoming a dynamic business partner for the organisation.
Payroll is at the heart of the organisation. And more than ever, your role helps to empower, not only the organisation, but also your workforce, to adapt and thrive in this changing world of work.
This report underscores the value of the payroll profession. We hope you find it as useful and encouraging as we do, and as always, we’re looking forward to hearing your thoughts and feedback.
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