Payslip information often needs explanation to help employees fully understand their pay. The chart below demonstrates that responding to individual queries as they’re received remains the most popular method to support individuals to better understand their payslips. 44.44% have embraced payslip messages to provide additional information to employees, which shows an increase from 30% in 2022. It may be that the implementation of the health and social care levy increased the popularity of the payslip message functionality within software.
Respondents who said they did something different, describe tools such as:
INTERACTIVE PAYSLIPS
LOCAL INTRANET SITES
NEWSLETTERS AND VIDEOS
VIEW YEAR-ON- YEAR DATA
TOOLS USED TO HELP EMPLOYEES UNDERSTAND THEIR PAY
3%
Physical attachments to payslips
44%
Payslip messages
26%
Self-service communication messages
Self-service portal dashboard tools
19%
20%
Frequently asked questions
3%
Chatbots
54%
No tools used - payroll team responds to individual queries received
5%
Other
21
Percentages have been rounded to the nearest whole number for clarity and in some instances may not total 100%
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