DATAGRAPHIC FOREWORD
Halfway through 2023, each quarter delivers more uncertain market conditions than the last.
The feedback from the report reveals employees still have concerns about low confidence in digitisation, fraud and data security of payroll systems. Expecting teams to adopt any new system assumes users are optimistic about the tool’s benefits. We do a lot when onboarding clients to reassure and nurture how they use our software to achieve maximum benefit. Multichannel communication platforms, such as our Epay service can alleviate doubt and offer a secure platform to distribute epayslips, share information and protect employee privacy. Our clients routinely report that using Epay to distribute online payslips or automate printed formats saves time and money and reduces inbound queries for payroll teams. All in all, the hours saved are invaluable for concentrating on higher-value work. Given we’re in an unpredictable economy, it’s key for organisations to look for straightforward process improvement tools they can quickly deploy without capital costs.
Rising costs, supply chain challenges and greater legislation bring efficiency to the forefront, and payroll is no exception, whether public or private sector. More organisations now have digital tools in place to improve payroll processes and drive greater efficiency, with 28% of those surveyed changing the distribution of payslips since the pandemic. 84% use a self-service platform to offer staff immediate access to payroll information. It’s encouraging to see this shift towards automation, but it simultaneously reveals an opportunity for others to catch up with the digital transformation of payroll operations. After all, printed or digital, the payslip remains a legal obligation for every organisation. However, the data shows that 75% of respondents overlook the convenience of using payslips to communicate other messages. Furthermore, 50% have no tools to help employees better understand their pay. Given the disruptive nature of ad hoc pay-related questions on payroll teams, implementing the appropriate systems could handle many of these queries with minimal disruption.
Glyn King Group managing director, Datagraphic
Datagraphic is proud to support the work of the CIPP and the Payslips Statistics Survey report .
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