S ince the mall’s opening, that emphasis on connection and community has remained. The mall is now home to many locally owned shops that offer a one-of-a-kind retail experience. “We are very proud that Confederation Court Mall hosts unique boutique stores, most of which are independently owned,” says the mall’s General Manager, Keri Charlton-Dumais. “By shopping here, you are directly supporting and connecting with members of your community. These are our neighbours and friends.” Beyond that direct support, there are other benefits to shopping locally. Independent store owners get to know their customers on a personal level. They have an in-depth understanding of what people in their community are looking for and will not hesitate to bring in products they know their customers will enjoy. Because they are so invested in their shops and the wider community, these small business owners offer a level of service that is second to none. “Our merchants know their business like the back of their hands. They are experts in their business and experts in customer service, and it’s an experience you really only get shopping local,” says Charlton- Dumais.
▲ Corner of Queen Street and Grafton Street (Photo: Odyssey Virtual)
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