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From the General Manager

Coralene and Alex, the Community Development Team, have been busy putting together this amazing summer edition of the newsletter, to keep you all informed and inspired during the warmer weather. You’ll find some great tips for how to keep cool this season, and a bit of a teaser for upcoming events they have planned. In this edition is a beautiful story from resident, Reggie, who is a key member of our Victorian Resident Advisory Committee (VRAC). I hope you all enjoy reading their story as much as I did, which showcases the amazing people living in our communities. I also want to update you on our annual renter satisfaction survey. We’ll be sharing the detailed results with you in our next edition of Home Stories along with our action plan based on the feedback you gave us.

Melissa Palframan General Manager of Housing Services Best, weather, and here’s to a joyous and exciting year ahead in 2024. as we are committed to providing great customer service. I would like to thank our residents that spent the time to give us this feedback. I hope you’re all enjoying the beautiful summer Overall, we’re pleased to see that our services are improving, but we’ll continue to work on areas that did not score as high,

Hello all, Welcome to the Summer edition of Home Stories , and the first newsletter for 2024! It was wonderful to see so many of you at our resident end of year party, which we held on 14 December at the Drill Hall in Melbourne. I always look forward to this festive day as it’s a great time to connect with friends, old and new, and celebrate the end of yet another fantastic year in the Housing Choices community.

Acknowledgement of Country

In the spirit of reconciliation Housing Choices Australia acknowledges the Traditional Custodians of Country throughout Victoria and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

Cover: Housing Choices resident at the end of year celebration.

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