By Spotlight on Business K arl, you couldn’t be more centrally-located to do business. You operate out of Nova Scotia’s busiest, most populated corridor. What’s the range of Quest itchens? Well, we’ve installed our custom kitchens as far as St. John’s, Newfoundland and in Mactaquac, New Brunswick – and, of course, across most of Nova Scotia. Well, I was aware of Quest Kitchens’ solid reputation here in Halifax before the magazine reached out to you, Karl. One thing that’s abundantly clear to me after just my pre- liminary research is the fact that your family is a major motivator for you – and I get that. Can you please tell the readers just how Charmaine, Mccabe, Theo, and Thomas have made Quest Kitchens what it is today? David, my family is my whole world. When my feet hit the floor out of bed every morning, my first thought is them. I’m moving to provide for them and I’ve always operated with the notion that to fail is unacceptable. They’re my driving force and when I’m taking that extra time to find solutions for customers – and I have a story about that – they’re at the back of my mind cheering me on. That’s why I’ll never dismiss a concern; I’ll make sure that every project honours its timelines and is completed to a standard that reflects my best. This effort is at the heart of our lifetime warranty guarantee. I don’t take shortcuts and I don’t think there’s a place for that in building and installation. My drive means you’re only going to see me the one time; you won’t be calling Quest back to a job. “We’ve installed our custom kitchens as far as St. John’s, Newfoundland and in Mactaquac, New Brunswick – and, of course, across most of Nova Scotia.” I’m very thorough in my approach. Where it’s needed, I source new information, but generally speaking, I’m always educating myself to improve my craft – Charmaine can attest to that! She’s stood by me past midnight many a time supporting my efforts to fix a piece of machinery or to solve an issue with some mixing agent. And now she has come aboard with our business full-fledged. Our partnership has really motivated us and it’s built-up an even stronger spirit to stay on top of things and be even more proactive. It’s clear that communication has gotten even stronger – and every project feels like it’s our own. Our approach really reflects our core values as a family. When did you get your business up and running, Karl, and what were the early days like compared to now?
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OCTOBER 2018 • SPOTLIGHT ON BUSINESS MAGAZINE
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