Medica Magazine Spring 2020 Advantage Solution Members

Mail Route CW104 PO Box 9310 Minneapolis, MN 55440-9310

Health and wellness or prevention information.

Helpful Numbers Medica Member Services MN members call toll free: 1-866-269-6804 (TTY: 711) IA and NE members call toll free: 1-866-398-7374 (TTY: 711) 8 a.m. to 8 p.m. Central, seven days a week. Access to representatives may be limited at times. Medica Billing Member Service Toll Free at 1-800-424-1316 (TTY: 711) 7 a.m. to 9 p.m. Central, Monday-Friday. Access to representatives may be limited at times. Medica’s 24-hour Fraud Hotline English/Spanish fraud hotline: 952-992-2237 Russian fraud hotline: 952-992-3893 Somali fraud hotline: 952-992-3214 or toll free 1-866-821-1331 (TTY: 711) Medica Behavioral Health To find a mental health or substance abuse provider,

Register for 24/7 Access to Your Member Website Mymedica.com is your secure, personalized source for health plan benefits information. Registration in 3 easy steps

1 Go to mymedica.com

Click on the “Register Now” button and follow the steps Call toll free 1-877-844-4999 if you need registration support (TTY: 711)

2

3

We've Got You Covered. SM

call toll free 1-800-848-8327 (TTY: 711) 8 a.m. to 5 p.m. Central, Monday-Friday. Visit us at medica.com

© 2020 Medica. Medica® and Medica Advantage Solution® are registered service marks of Medica Health Plans “Medica” refers to the family of health services companies that includes Medica Health Plans, Medica Community Health Plan, Medica Insurance Company, Medica Self-Insured, MMSI, Inc. d/b/a Medica Health Plan Solutions, Medica Health Management, LLC and the Medica Foundation. The information presented in “Medica Magazine” is not medical advice. Please contact your health care provider with questions related to your health. If the information in “Medica Magazine” conflicts with your plan document, your plan document is always correct. “Medica Magazine” is a trademark of Medica. “Medica Magazine” is published three times annually. All other trademarks are the property of the their respective owners. Value-Added Items and Services (VAIS) is not a plan benefit.

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