DoL - Residential Property Manager

• Rent collection: Work closely with LDF finance team and managing agents to maintain oversight of rental arrears, initiating possession proceedings where necessary. Deal directly with tenants when required to manage rent arrears collection. • Conduct periodic rent reviews and securing renewals on favourable terms. • Buildings insurance: Maintain regular contact with Ecclesiastical Insurance and PIB (brokers) over block policies providing cover for all our residential property and advising when properties are purchased, sold or transferred. Seeking refunds from PCCs, where agreed. • Maintain schedules of new rental properties and produce a detailed monthly vacancies report. Provide detailed updates for 6-monthly Archdeaconry reports (roughly one report per month for the 5 Archdeaconries). • Regularly review vacant property schedule, instruct weekly vacant property inspections (via security company) where appropriate and keep our brokers informed as properties become vacant and then reoccupied. • Maintain oversight of Special Arrangement Lettings (letting arrangements usually with local parishes for occupancy by parish staff) managed via letting agents. • Maintain and manage leased (not LDF owned) properties – those properties leased from other Landlords usually providing temporary rented housing for clergy including negotiating the best possible terms for the LDF and liaising with the finance team on rent payments.

• When necessary, working with our legal representatives, manage the process of gaining vacant possession of LDF property. • Provide information to relevant parties where required, including gathering historic and current property information and occupant details. Support the team wherever necessary with the provision of expertise and advice. • Provide an initial point of contact for Deserted clergy wives within the property Department. Work closely with the Bishops visitor in meeting their needs. • Consolidate smaller letting agents into the existing portfolio under the two (possibly three) main managing agents – support the Head of Housing in negotiating the best possible fee arrangements with our main agents. • General repair & maintenance: On a daily basis, provide advice on the best and most economic means of dealing with minor repairs with direct support from Repairs Manager, Property Administrator, Senior Property Services Manager and letting agents. • Proactively support parishes and be a point of contact for enquiries. • Undertake any other tasks willingly that are commensurate with the role. On occasion this may require working ad hoc additional working hours in ensuring that duties are fulfilled.

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