Sharing Information Observer Sheet Listen to the certified peer specialist. Track the Ask-Share-Ask procedure. Note examples of what the certified peer specialist said and did.
Informing Skill
Note Example
Ask
□ Certified peer specialist asked about what peer
already knows on the topic
□ Certified peer specialist
asked what peer would like to know OR asked permission to share information
Share Information shared was… □ brief □ clear □ in neutral tone
Ask
□ Certified peer specialist asked for peer’s understanding,
interpretation, or response
Listen □ Certified peer specialist offered reflective listening statement □ Reflection seemed accurate
138
Made with FlippingBook - professional solution for displaying marketing and sales documents online