Activity: Gentle Refusal Practice Each participant will have an opportunity to do a role-play with one of the facilitators by choosing a scenario below or a new scenario. The facilitators will play the role of the certified peer specialist while the participant will play the role of the peer. Outline the role-playing Step 1 . Identify the request being asked by the peer. What might be the underlying meaning or emotion involved in this request? Make an educated guess and write out your reflective listening statement: Step 2 . Identify your boundary in this situation. What will you say “no” to? Write out what you might say: Step 3 . What could you offer instead? What could the peer be invited to do as an alternative? Write that out here: Now, based on your situation and scripted outline above, practice steps to gentle refusal in a role-playing with one of the facilitators as your partner. Situation #1 . A person you are working with wants to take you to their favorite hangout, “Doc’s Brats and Curds.” You have been there before and found it so loud from the music and large number of people that you could not hear a thing and left with a migraine. Situation #2 . The peer outreach coordinator calls you at the last minute and asks if you will go to the inpatient psychiatric unit as soon as possible to meet with a new peer. Other certified peer specialists are not available. The coordinator is in a bind. You were on this unit once and did not have a good experience. You told yourself you would never want to return. Situation #3 . A colleague and fellow certified peer specialist calls you at night. He says he needs to talk because he had an awful day. You really like this person. He has been a source of support for you, but you also had an awful day. You do not feel like you can be much support for him. The idea of listening carefully to anyone right now seems very challenging. Situation #4 . A peer asks if they can borrow money because they are hungry. They usually bring a lunch, but they didn’t today. They have never asked for money before.
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