Certified Peer Specialist TRAINING COURSE

Activity: Exploring Ambivalence Context : Ambivalence about change—that is, feeling two ways about something—is a normal part of the change process. Peer ambivalence reflects the contemplation stage of change and provides certified peer specialists an opportunity to explore both sides with no judgment. The goal is to facilitate a useful exploration process so that the peer can come to their own decision about whether to move forward with a change. Preparation : Listening well is a key to exploring a peer’s ambivalence. To prepare, recall your listening strategies for overcoming listening roadblocks. Get ready to make a decision to listen and to offer many reflective listening statements. Also, please find the Advantages and Disadvantages Worksheet . This worksheet will guide the exploration process with key open questions and other prompts. Activity : Get into groups of two. In each group, decide these roles: • Peer. You may present a role-play, or a real play based on prior lived experience with ambivalence. Get ready to discuss some benefits of (advantages), as well as the downsides or risks (disadvantages) of your ambivalent experience. • Certified peer specialist. Your role is to explore the peer’s ambivalence. Use the Advantages and Disadvantages Worksheet to guide the conversation. Please follow the worksheet procedure and prompts. Be sure to listen carefully and offer many reflective listening statements to demonstrate understanding. • You will have eight minutes for this, and a one-minute warning will be called so that you can offer a summary.

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