Certified Peer Specialist TRAINING COURSE

Preparing Response to Anger Worksheet Consider a situation in which someone is expressing anger toward you and respond to each step below (observation, feelings, needs, request). Think of this activity as your part of a conversation.

1. What are you telling yourself about the situation? Identify any judgments, then set aside. Now, note an observation about this situation without judgments. I see that…

2. Identify your feelings in the situation (see Feelings Inventory ). I feel…

3. Now, identify your needs (see Needs Inventory ). Because I need…

4. Make a request (not demand) that will get the need met. I request…

The exercise was adapted from the Center for Nonviolent Communication.

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