Personal rights • Have the least restrictive environment, except for forensic patients. • Not be secluded or restrained except in an emergency when necessary to prevent harm to self or others. • Wear their own clothing and use their own possessions. * • Have regular and frequent exercise opportunities. • Have regular and frequent access to the outdoors. • Have staff make reasonable (non-arbitrary) decisions about them. • Refuse to work – except for personal housekeeping tasks. • Be paid for work they agree to do that is of financial benefit to the facility. Privacy rights • Not be filmed or taped without their consent. • Have privacy in toileting and bathing. * • Have a reasonable amount of secure storage space for their possessions. * Miscellaneous rights • Be treated with dignity and respect by all staff of the provider. • Be informed of his or her rights. • Be informed of any costs of their care. • Refuse electroconvulsive therapy. • Refuse drastic treatment measures. • File complaints about violations of their rights. • Be free from any retribution for filing complaints. The work of the Client Rights Office covers five key areas: • Promotion of client rights. Client Rights Office staff monitor changes in client rights laws and rules and, where appropriate, recommend changes for the benefit of all individuals served by the office. • Consultation on client rights. Client Rights Office staff provide consultation on many topics and questions concerning client rights from individuals receiving services, their families, advocates, service providers, county staff, policymakers, and other interested parties.
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