Activity: Reflection 1 – Listening Roadblocks
Step 1 in forming a reflection is to carefully listen and hear what the peer is saying. Good listening starts here, but immediately challenges arise because many roadblocks exist. Review the list below and identify the top two or three roadblocks that challenge your good listening. 1. Directing : telling people what they need to do • You must face up to reality. • You must do something about this situation. 2. Warning : pointing out the risks or dangers of what a person is doing • If you do, you will regret it. • You must stop or else! 3. Advising : making suggestions, providing solutions • Here is what I would do if I were you… • Have you thought about… 4. Persuading : providing reasons or attempting to convince with logic
• It is the right thing to do and here is why… • Now let’s think this through. The facts are… 5. Agreeing : taking the person’s side, approving, praising • Yes, you are right. • That is exactly what I would do. • Good for you! 6. Analyzing : explaining what the person is doing or saying • Do you know what the real problem is? 7. Probing : asking questions to get information or to gather facts
• When did you first realize that? • What makes you feel that way? 8. Reassuring : consoling people
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