Certified Peer Specialist TRAINING COURSE

Activity: Reflection 6 – Why Statements, Not Questions for Reflection Let’s review the steps to forming a reflection. • In Step 1, we decided to listen, got around our listening roadblocks, and were able to listen carefully to the peer. • In Step 2, we listened beyond the peer’s spoken words to consider the peer’s underlying meaning and emotion and we began formulating an educated guess about it. • Now, in Step 3, the educated guess we formulated will be shared as a concise listening statement. Reflective listening is always shared as a statement, not a question. Why do you think listening is best expressed as a statement instead of a question?

77

Made with FlippingBook - professional solution for displaying marketing and sales documents online