• Make the decision to listen. Avoid listening to roadblocks. What is a good strategy you can use to be a fully present, attentive listener? • Reflective listening is the most powerful way to connect with people. Offer more reflective listening statements than asking questions. Take risks and make educated guesses about the peer’s underlying meaning and emotion. When your reflections accurately convey understanding the peer’s experiences and perspective, there will be a powerful moment in which the peer feels heard and understood. What types of reflection may be particularly powerful during the connecting process? • After a period of time, offer a summary of the conversation before transitioning into tasks of the initial meeting.
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