Políticas Generales
W W W . C A S A L U N A H O T E L . C O M
GUIDES AND DRIVERS:
ALLOTMENTS:
• Allotments are granted to agencies which satisfy production and rate requirements, and are subject to Casa Luna Hotel & Spa availability.. • The Hotel will reserve the contracted number of rooms for any date other than Peak Season. • There is an Automatic Release System in effect, which will free unconfirmed allotments 45 days in advance, making the rooms available for sale through all of our channels (agencies, extranets, direct sales, website) in order to provide fair competition for last minute sales. * In order to keep this benefit, a minimum of 90% of the allotment must be used. Otherwise it will be eliminated or reduced. Also, when you reserve a room, it will be taken from your daily allotment. For this reason, it is necessary to check the availability of the dates that you do NOT have this benefit.
• Our hotel offers two double rooms dedicated to guides and drivers. These shared rooms are equipped with two individual beds, private bath with hot water, air conditioning and TV. • For groups with six or more rooms: Guide and driver receive complimentary lodging and breakfast. • For groups with five or less rooms: There is a $35 charge for the shared room and breakfast. • If the full group shares another meal in the hotel, guide and driver receive a 50% discount.
Paul Valenciano General Manager Forestales del Milenio S&V S.A
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