FY2016-17 Budget Final

ACTIVITY SUMMARY

DEPARTMENT

ACCOUNT

PROGRAM/ACTIVITY FACILITIES MANAGEMENT

DEVELOPMENT SERVICES

101-003-034

* Keep all City facilities clean and functional during operational hours by dusting and vacuuming, cleaning glass, monitoring and cleaning restrooms periodically throughout the day, restocking paper products in restrooms, detail cleaning carpet and hard surface floors routinely, and collecting trash and recycled material. * Make repairs and maintain HVAC equipment through an aggressive preventive maintenance program. * Monitor and manage allocated budgetary funds for Facility Maintenance, Cleaning Services and Utilities. * Maintain the cleanliness of all municipal buildings to ensure they are environmentally clean and welcoming to the citizens, staff, administrators and visitors. PERFORMANCE MEASURES/SERVICE LEVELS MISSION/PROGRAM DESCRIPTION The Building Services Division is responsible for providing custodial services to City facilities, to ensure employees and external customers/visitors have a clean, functional, and comfortable environment. Building Services is also responsible for promoting recycling and the collection of all recyclables items throughout every City department. The Building Services team consists of six full-time employees and one part-time employee. Full-Time staff is responsible for custodial services at the Recreation Center, Civic Center, Corner Theatre, Library, and City Hall, which accounts for approximately 141,547 square feet. The Town Center Complex is serviced by five full-time employees, with the occasional assistance of one part-time employee during special events and tournaments. The Building Services team is also responsible for custodial services at the DeSoto Police Station, an approximately 22,500 sq. ft. facility. This area is serviced by one full-time employee. Custodial services consist of vacuuming, mopping, scrubbing/buffing floors, restroom cleaning, trash collection, dusting, glass cleaning, duct cleaning, waxing floors, stripping floors, shampooing carpet, and collection of recycled materials. The Service Center, Senior Center and Southwest Regional Communications Center facilities total approximately 30,152 sq. ft. and those facilities are all serviced by a third-party contract that is managed by the Building Services Division. Facilities Maintenance maintains all City buildings or structures in 3 categories: Facility Maintenance, Cleaning and Energy Management. Facility Maintenance is contracted out through a third-party vendor, TRIAD, who manage repairs and preventative maintenance, through an automated online work order system. Cleaning Services which consist of full/part time staff, along with a contracted company, clean all of the municipal buildings. Energy management ensures that the municipal buildings are utilizing the latest green technology efforts, to operate as efficient as possible. GOALS AND OBJECTIVES

FY 2014 Actuals

FY 2015 Actuals

FY 2016 Target

FY 2017 Target

Quantifiable Factor(s)

Activity Demand/Workload Number of facility maintenance work orders completed per year Frequency that hard floors are detailed (wax, buff, strip) Frequency that carpet is shampooed per year at City Hall, Recreation Center, Civic, Library

1,100

1,100

1,150

1,150

3

4

4

4

3

4

4

4

Efficiency/Effectiveness Measures M&O budget per capita M&O budget % of General Fund budget

$28.92 4.42% $128.00 1.61 days

$31.63 4.93% $128.00 1.61 days 30 hours 20 hours

$30.47 4.56% $130.00 1.60 days 35 hours 25 hours

$30.81 4.29% $130.00 1.65 days 35 hours 25 hours

Average cost per work order completed (Triad only) Average time (days) to complete work orders

Average time (hours) detailing hard floors (wax/buff/strip) Number of hours shampooing carpet

N/A N/A

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