FY2016-17 Budget Final

ACTIVITY SUMMARY

DEPARTMENT

ACCOUNT

PROGRAM/ACTIVITY RECREATION AND CIVIC CENTER

PARKS AND RECREATION

101-005-032

* Implement programs and market facility rentals of the recreation center, civic center , corner theatre, pavilions and outdoor athletic complexes. The implementation and marketing will provide an outlet for citizens to create and maintain healthy lifestyles physically and socially. Our goal is to increase the number of civic center and pavilion rentals and fitness memberships at the recreation center. *Measure and create an action plan to increase customer satisfaction with programs that are offered. Program effectiveness will be measured through electronic and paper surveys. *The Parks and Recreation Department will provide programs to include underserved populations. An increase in the number of teen participants will be used as a benchmark for program success. PERFORMANCE MEASURES/SERVICE LEVELS MISSION/PROGRAM DESCRIPTION The Recreation and Civic Center Division implements various health and wellness opportunities, enrichment programs, structured and unstructured recreational opportunities, and community-wide special events. The Recreation Center consists of a spin room, fitness facility, multipurpose game room, aerobics area, two gymnasiums, three racquetball courts, and an indoor track. The Civic Center offers six meeting rooms for public rentals. Five full-time staff and twenty-two Recreation Attendants are responsible for programming, marketing recreation and civic center facilities, coordinating program partnerships, recruiting and monitoring contract fee instructors/classes and coordinating volunteers. The Recreation Division works closely with teenagers in the community to promote programs that involve teen employment opportunities, leadership activities, and public speaking development. GOALS AND OBJECTIVES

FY 2014 Actuals

FY 2015 Actuals

FY 2016 Target

FY 2017 Target

Quantifiable Factor(s)

Activity Demand/Workload Number of teen participant programs

7

8

10

11

Number of customer satisfaction surveys completed

N/A

250

250

275

Number of tournaments

21 12

26 12

26 12

30 12

Number of Revolving Fund revenue programs/services

Efficiency/Effectiveness Measures M&O Budget Per Capita M&O % of General Fund Budget Average cost of teen participants

$13.45 2.06% $225.00

$14.87 2.32% $210.00

$16.59 2.48% $200.00

$17.57 2.45% $200.00

85%

87%

Customer satisfaction with activities offered

N/A

80%

Tournament economic impact

6,884,500

7,228,725

7,228,725

7,230,000

Recreation Revolving Fund cost recovery ratio

110%

100%

100%

100%

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