PROGRAM/ACTIVITY FIRE ADMINISTRATION
MISSION/PROGRAM DESCRIPTION As the protector of our citizens, DeSoto Fire Rescue delivers professional and caring emergency services in a safe and consistent manner. This is accomplished by a dedicated and highly trained workforce that is properly equipped, staffed, and prepared to meet the mission. Fire Administration will provide the vision, leadership, and stewardship to maximize resources and internal/external customer service delivery. GOALS AND OBJECTIVES
* Deliver high quality fire suppression, rescue, and emergency medical service delivery. * Inspect and validate fire hydrants are serviceable and in good working order.
* Reduce turn out and response times on emergency responses. * Perform life/safety company inspections on commercial properties.
* Participate as a regional partner in emergency services delivery and training. * Professionally develop and train personnel utilizing internal and external resources. PERFORMANCE MEASURES/SERVICE LEVELS
FY 2014 Actuals
FY 2015 Actuals
FY 2016 Target
FY 2017 Target
Activity Demand/Workload Number of calls for service-combined
Number of emergency fire calls for service-DeSoto Number of medical emergency calls for service-DeSoto Number of active fire hydrants to be serviced Number of annual company standard performance drills Efficiency/Effectiveness Measures M&O budget per capita M&O budget % of General Fund budget Turnout Time-90 seconds 90% of the time (per CPSE Standard) Average fire emergency response time (DTA-in minutes) Average medical emergency response time (DTA-in minutes) Percentage of active fire hydrants serviced during the year Percentage of 1st time pass of company standard performance drill
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