FY2016-17 Budget Final

ACTIVITY SUMMARY

DEPARTMENT PUBLIC UTILITIES

ACCOUNT

PROGRAM/ACTIVITY ADMINISTRATION

502-025-025

MISSION/PROGRAM DESCRIPTION

Department of Public Utilities (DPU) Administration is responsible for the oversight of all activities associated with the delivery of water and sewer services. The responsibilities of the Director of DPU include long-range planning for the water utility, developing and administering the annual operating budget, ensuring adequate staffing levels are maintained, ensuring the adequacy of water and sewer rates. The City of DeSoto purchases treated water from Dallas Water Utilities (DWU) and wastewater treatment services from the Trinity River Authority (TRA). The Director of DPU serves as the City liaison TRA and DWU. DPU Senior Secretary provides support to the Director of DPU as well as to the Utility Billing (UB) Manager and the Water Superintendent by dispatching service calls to Water Maintenance sending follow-up letters to customers who receive assistance with sewer stoppages, generating purchase requisitions, processing invoices for payment, ordering supplies, and serving as backup to key positions in UB.

GOALS AND OBJECTIVES

*Ensure that DPU expenditures are within budget limits by closely monitoring expenses and processing invoices promptly. *Ensure the financial stability of DPU by making sure that water and wastewater rates are sufficient to cover the cost of service.

PERFORMANCE MEASURES/SERVICE LEVELS

FY 2014 Actuals

FY 2015 Actuals

FY 2016 Target

FY 2017 Target

Quantifiable Factor(s)

Activity Demand/Workload Number of customer accounts serviced by the Public Utilities Department

16,354

16,600

16,600

17,000

Annual water sales in gallons

2,174,437,647 2,194,001,767 2,116,151,303 2,100,000,000

500

500

500

500

Number of customer calls for sewer blockage assistance

Efficiency/Effectiveness Measures Public Utilities Administration O&M budget per capita Public Utilities Administration O&M budget as a percentage the overall departmental budget Average O&M cost ($) per customer account served Average O&M cost ($) per million gallons of water sold Number of sewer backup claims paid by City's insurance

$5.27

$4.47

$4.58

$4.49

1.45% $1,149 $8,641

1.36% $1,124 $8,505

1.76% $1,136 $8,705

1.25% $1,250 $8,950

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