NCH Health Matters March 2018

The latest news on the health and wellness issues that matter most • November 2016 Health Matters The latest news on the health and wellnes issues that matter most • March 2018

Seeing A Doctor Has Never Been This Easy

T he world of medicine is ever-changing, and Virtual Care is now available at NCH. This newer technology can be used by physicians to evaluate and communicate with patients without physically seeing them in the office. NCH Virtual Care allows you to receive no-ap- pointment care any time of the day or night using a mobile device or computer with internet access and video chat capabilities. When you select video chat, you can expect that you will have access to a private virtual exam room shortly after your request for care is submitted. The provider will meet you in the virtual exam room once he or she is ready for you. NCHVirtual Care Clinic is staffed by board-certified physicians, physician assistants, and nurse practitio- ners who specialize in delivering quality and patient- focused care. Patients of all ages within Florida, whether they live here or are just visiting, are eligible to use this service. The cost of one consultation is $45 with no hidden fees or added charges. Insurances are not accepted for virtual visits, but typically can qualify as a medical ex- pense for a Flexible Spending Account (FSA), Health Savings Account (HSA), or Health Reimbursement Account (HRA). Please check with your account ad- ministrator to be sure and also to determine whether your visit fee can be applied to your deductible. How does it work? Once your virtual visit starts via video, your pro- vider will ask you a series of brief questions to help understand the nature of your health concern and the best treatment options for you. Virtual visits typically last about 20 minutes. A summary of your visit is provided online and arrangements for follow-up care can be made if it is

Consult with a healthcare provider 24/7 from Anywhere in Florida for only $45

required. NCH Virtual Care can even help you find a new doctor. Any prescriptions your virtual provider deems appropriate will be called in to your pharmacy. NCH Virtual Care does not prescribe narcotics. Your personalized treatment summary is posted to your secure online account after the visit and can be accessed at any time by you or the NCH Virtual Care Clinic providers during a future visit. NCH Virtual Care collects only the patient informa-

tion absolutely required in order to deliver services effectively. Your personal information and visit details are confidential and are protected in a secure manner. During your virtual visit, you might be referred to in-person care at an NCH Physician Group location. If this happens, your virtual visit fee ($45) can be ap- plied as a credit to your urgent-care bill under certain conditions.

NCH Virtual Care can treat a variety of minor illnesses, including:

Acne

Diarrhea *Ear Pain *Eye Issues

Sinus Symptoms

Allergies *Asthma

Sore Throat

*Sprains

Athlete's Foot

Fever

Stomach Flu

Back Pain

Flu

Urinary Tract Infection in Adult Women

Bladder Infection

*Headache

Burns Colds

Hives

*Vomiting

Insect Bites

Yeast Infection and much more...

Congestion Constipation

Nausea Pink Eye

*May be treatable depending on severity

*Cut

Rash

Cough

Scrapes and Bruises

Dermatitis

Shingles

To learn more or to start your treatment, visit NCH Virtual Care at www.NCHmd.org/VirtualCare

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