False alarms can be, well, alarming. But making sure your components are clean and mounted securely will go a long way in avoiding this situation. THERE’S NO CAUSE FOR ALARM
USAGE
Help reduce the likelihood of false alarms by understanding your security system and sharing these suggestions with your family.
FALSE ALARM PREVENTION
NOTE: A verbal password is a word that verifies your identity to the Melaleuca Security Monitoring Center. You selected your password when you ordered your security system. If you forget your verbal password, please contact our customer service team at 208-534-3444.
10 TIPS TO HELP YOU PREVENT FALSE ALARMS
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Keep pets, balloons, fans, heaters, plants, and so on away from motion detectors.
Remember to disarm your system when you enter your home.
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Quickly repair loose-fitting doors or windows, roof leaks, or other building defects that could affect security sensors. Before remodeling your home, moving sensors, or getting a new pet, call our customer service team at 208-534-3444. A smoke/heat detector (optional equipment) can be triggered by overcooking food. Be prepared to cancel an alarm if burned food makes your home smoky.
Test your system monthly to make sure each component is working properly.
Know how much time you have after you arm your system to leave and to disarm your system when you enter. (Usually, it’s 60 seconds.)
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Know and rehearse the process to cancel an accidental alarm with your family.
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Make sure that everyone who has a key to your home also has a user code and knows the verbal password.
ATTENTION:
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CONTACT YOUR LOCAL POLICE DEPARTMENT
Post the fridge magnet with our number in an easy-to-reach area.
to see what your local alarm registration requirements are. Some cities require you to register that you have an alarm system in your home.
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