You are encouraged to fill out an exit interview provided by the Human Resources Department before receiving your final paycheck. The purpose of this interview is to obtain your honest opinion of standards and practices. Before receiving your final paycheck, you are required to turn in your name tag, ID card, uniforms (if applicable), locker, cash bank, keys or other material belonging to the Hotel. It is the policy of The Ritz Carlton not to re- hire an individual who was discharged for cause. A former employee who voluntarily left the employment of The Ritz-Carlton may be considered for re-hire based on the review of his/her past job performance and the Hotel's needs. Smoking Smoking is allowed only in designated areas. Solicitation, Distribution & Access Solicitation of employees during work time by, or on behalf of, an individual, organization, club, or society is prohibited. The distribution of any literature, pamphlets or other material in a company work area is likewise prohibited. Employees may not solicit others. Non-employees are forbidden from entering the Hotel at any time, except on official business with the Company, or if they are entering the Hotel in the case of an emergency involving an employee. In the case of an emergency, the non employee must inform the Human Resources Department that he/ she will be coming to the Property. The non employee must then go directly to the Human Resources Department so the involved employee may be called from his/her workstation.
work except in case of a severe emergency. All incoming calls through the Call Center for you are automatically connected to the Human Resources Department or Loss Prevention for handling. At no time should an employee use a phone located in any office, guestroom or pay phones located in the public areas of the Hotel. Use Of Facilities You are not allowed on guest floors, in guest rooms, on guest elevators, in public restaurants, lounges, restrooms, fitness center or any other guest facility, unless on a specified work assignment or with prior approval from your Guidance Team Member. Employees are not permitted in the Hotel on off-days without prior approval. Permission must be obtained from your Guidance Team Member before visiting family or friends staying in the Hotel or using any of the above mentioned facilities. Please contact HR for the from to be used for approval Cash Shortages If your job requires you to handle cash, you will be trained on how to handle cash. Overages and shortages of these funds. You are solely and exclusively responsible for your cash drawer. Cash drawers are audited in the presence of another employee. Excessive or continuous cash shortages or other irregularities will be investigated and may result in disciplinary action. Confidentiality & Disclosure Communication is a vital part of any organization. It is important not to disclose or remove information or materials that are confidential or unique to The Ritz-Carlton Hotel Company, L.L.C. Any disclosure of company, guest or employee information to unauthorized personnel will result in disciplinary action up to, and including, termination.
Telephone Calls (Applicable as per property)
Hotel telephones are restricted to business use and may not be used to make personal calls. You may not receive personal calls while at
The Ritz-Carlton, UAE Employee Handbook
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