1) Possession of a weapon on company premises or while off premises in the performance of job duties. 2) Willful or careless, significant damage or destruction to company property or the property of another employee, guest, or vendor. Neglect, carelessness or mischief which contributes to or results in unsafe or unsanitary conditions. 3) Embezzlement. 4) Theft, attempted theft, or removal from the premises without proper authorization of company property or the property of another employee, guest, or vendor. All items that are found in or around the Hotel and its premises or Staff Accommodation must be turn into the Lost & Found Hotel reserves the right to inspect lockers, bags, packages, similar items and Staff Accommodation whenever deemed necessary. Refusal to have such item examined or refusal to cooperate is violation of the Standard of Conduct. 5) Falsification of company records including, but not limited to, employment applications, work schedules, employee time records, payroll and financial reports or providing false or misleading information or omitting material information prior to or during your employment. 6) Hitting, pushing, or otherwise striking another person or any other disorderly conduct while on company premises or arising out of company business relations. 7) Threatening, either open or veiled, verbal, or physical, an employee, guest, customer, or vendor. 8) Discrimination or Harassment (to include sexual) by employees (management and non-management) of one or more employees, vendors, or guests.
9) Possession, use or being under the influence of illegal substances including alcohol while on company time and/or premises. 10) Insubordination, willful disregard, or disrespect toward a supervisor or representative of management. 11) Failure to carry out a reasonable job assignment or job request of your supervisor or manager, after being warned failure to do so may result in termination. 12) Use of profane, discourteous, abusive, or rude language or action against another employee, supervisor, manager, guest, or any others. Courtesy and consideration are vital part of our industry. Discourtesy and rudeness to a guest or another employee will not be tolerated. 13) Unauthorized entrance/access to offices, guest rooms or computer information sources. 14) Conviction of a felony. 15) Unauthorized or inappropriate use of company software, computer networks, inter/intra/ extra nets, e mail, phone, and letterhead or other Ritz-Carlton forms or documents. 16) Unauthorized review, disclosure, or distribution of confidential guest, employee, or vendor information. Discussing confidential Hotel or Company information with guests or in public areas where a guest could overhear a conversation. 17) Unethical, immoral, or indecent behavior, or behavior that publicly embarrasses the Hotel. Soliciting persons for immoral purposes or the aiding and abetting of any of the above.
The Ritz-Carlton, UAE Employee Handbook
Page 33
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