Newsletter_October_19

NEWS IN GENERAL OCTOBER 2019 EMPLOYEE MAGAZINE

A WORD FROM OUR CEO Kenneth Cochran, DSc, FACHE President & CEO

Is it really October? Are all of you anticipating the arrival of cooler weather as much as I am? The only downfall to fall is the start of Flu Season. I hope all of you are proactively protecting yourself by getting vaccinated. Doing so not only protects your health, but it also protects the health of the patients that we care for and their families. If you missed the mass distribution last week, contact the Infection Prevention office to schedule your vaccination.

I hope you are all planning to attend our Fall Festival on Tuesday, October 29th. There will be many games and activities, including a costume contest, as well as food and treats for the children. It is being held in the South Campus parking lot from 5:00 – 6:30 p.m. The Employee Engagement Survey results are in. Thank you again for taking the time to complete it. Managers are in the process of planning department meetings to go over the results with everyone. The survey results provided us with pertinent information regarding opportunities for positive changes hospital-wide. On a final note, I would like to take this opportunity to thank each of you again for what you contribute to our organization on a daily basis. I have been hearing some really positive comments from members of our community who have recently had procedures and/or inpatient stays with us. They were very complimentary of the care they received. It is because of the compassionate spirit that each of you bring to your job that produce these positive outcomes and it is very much appreciated.

NEWSLETTER SURVEY

Congratulations to Travis Israel, the winner of the most recent survey drawing!

Below is the link to this month’s survey. All employees who fill it out correctly will be entered into a drawing to win money in the OGHS online store. The next drawing will be in January.

https://forms.gle/okEH6Gfgi5faUjEJ7 Be sure to fill out the survey each

TABLE OF CONTENTS

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Breast Cancer Awareness 2019 This year’s theme is “True Heroes Fight Breast Cancer”

Wednesday, September 25, 2019 “Paint the Town Pink” T -shirts go on sale to the public from 8:30 am to 3:00 pm at the OGHS Main Campus. Cost is $6.00 (S–XL), $8.00 (2XL) & $10 (3XL.) This year the shirts are Royal Blue. Cash Only Monday, September 30, 2019 “Be My Support” Bra Decorating Contest (Pre-registration required) 4:00 pm Deadline to drop off your entry to the OGHS Gift Shop . First place is $100 chamber cash. First place for the “People’s Choice” award is $75 chamber cash. Tuesday, October 1, 2019 *New – “Paint the Town Pink” Kick -off Event 5:30 – 6:30 pm Join us as we honor and remember our family and friends diagnosed with breast cancer. Thursday, October 3, 2019 Paint the Canvas Pink” (Decorative Louisiana Wall Hanging) 5:30 pm - Join us for a fun night of painting a wooden Louisiana Wall Hanging at the Delta Grand Theatre (pre-registration required) $35 per person. 6

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Thursday, October 3, 2019

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Indian Hills Country Club Ladies Golf Association’s Golf Tournament . Proceeds to benefit the Paint the Town Pink initiative. Contact Cindy Ortego at 337-945-3931.

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Friday, October 11, 2019

“ Pinkest Business and School ” Contest Judging of the “Pinkest” Business and School in St. Landry Parish. (Pre-registration is required) Winners will be posted on the Opelousas General Health System Facebook Page. Friday, October 25, 2019 Pink Bag Luncheon & Style Show (Limited Seating) 11:30 am – 1:00 pm – Evangeline Downs Event Center. Tickets can be purchased in the OGHS Business Office or on-line for $15.00. A reserved table of 8 can be purchased for $110 *Tickets for all events, t-shirt pre-orders, and sponsorships can now be paid on-line! For additional information on all our Paint the Town Pink activities, please call 948-5157 or visit our website www.opelousasgeneral.com. Follow us on Facebook as we “Paint the Town Pink!” “Paint the Town Pink” is a breast can cer initiative of Opelousas General Health System Foundation 16

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PHYSICIAN SPOTLIGHT Dr. Saurabh Lalan Neurologist OCTOBER 2019

Where are you originally from? I was born and raised in Mumbai, India. My wife and I moved to the United States in 2009 to follow our dreams and specialize in our respective fields. We continued to idolize our physician fathers with a slightly different approach by delivering medical care in the United States. Why did you choose OGHS? I choose OGHS because I love the work environment and the camaraderie shared within the OGHS team members. The cultural values here reminds me of the core values learned while I was being raised in India. I also chose OGHS because of the outreach of care for the rural population. Additionally, as an Immigrant Physician I feel privileged to be able to offer my services to the Opelousas population and making a difference in their lives. What is your favorite thing about working at OGHS? My favorite thing about working at OGHS is the presence of a strong team, which helps my day sail smoothly. I enjoy my patients who make my job rewarding and from whom I learn every single day. The exceptional management team adds icing to the cake and makes me look forward to each new day with a boost. Moreover, the respect I have received from my team, staff, and administration is phenomenal and provides me with great satisfaction in my work environment. What do you enjoy most about being a physician? I enjoy talking to people; learning about them - their way of life and helping them secure a better quality for their future. I have come across some amazing individuals through my profession and when I look back at the end of the day and recall the smiles on their faces, the blessings received; provides me with a sense of satisfaction and fulfillment.

What would you like everyone to know about you? If you would like to know an honest, generous, kind hearted, warm, welcoming, cheerful and friendly person – that’s me in a nutshell. I also enjoy good company and am a food explorer.

What do you like to do in your free time? I enjoy spending time with my family and close friends and working out at the gym with my spouse. Traveling and exploring the world is one of my hobbies in addition to reading and keeping in pace with world news. I enjoy socializing and meeting people from different cultures. And last but not least, coming from India, I love cricket like a true Indian.

The following employees and physicians were recognized by the patients in September 2019 Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.

Dr. Myungho Cho Dr. Chester Dellinger Dr. Patrick Gillespie Dr. Kevin Karam Dr. Sal Vazquez Dr. George Ray Williams PHYSICIANS

Brian Angelle Jacquelin Aymond Kaitlyn Baham Beverly Bertinot Barbara Bielawski Michelle Bozyone Sharon Castille Tamara Charles Joseph Farley Jordan Fontenot Robert Fontenot Cory Holland ED Sadi Johnson Lab Perry Kennerson Jr 4 North Tywone Lazard Dietary Crystal Lejeune PCU David Lewis 4 North Jodi Macip CP Lab Sara McGee 5 North Reginald Moore Lab PCU 5 North 4 North 4 North SDS ED

Medical Imaging Medical Imaging

Medical Imaging

Medical Imaging

Admit/South

Wendy Murphy Christina Ogea Toby Potier Amber Richard Dola Sam Scott Soileau Miranda Thibodeaux Stella Turner Shannon Valmore Laura Ward

Admit

ED/South

ED

Nuclear Medicine

Admit

Medical Imaging

Admit

Lab

5 North

CP Lab Pearl Washington Lab Laney Wiltz Mecical Imaging

CONGRATULATIONS TO KEN COCHRAN

Congratulations to Ken Cochran, President & CEO! He was recognized by the Rotary District 6200 Governor, Harold Domingue and Rotary Club of Opelousas Sunrise (RCOS) President, Tracey Antee recently for his service as President of the club. He was presented with a 2018-2019 plaque.

CONGRATULATIONS TO CHEF TROY BROCATO!

Chef Troy Brocato recently represented Opelousas General Health System in the 21st Annual Soiree’ Royale. He prepared three dishes including Beer Braised Short Ribs with Cheese Grits, Smoked Salmon Crostini with Caper Dill Sauce, and New Orleans Style Seafood Gumbo. He was awarded second place for his Smoked Salmon. Congratulations and thank you for representing OGHS!

Opelousas General Health System Earns 2019 CHIME HealthCare’s Most Wired Recognition

ANN ARBOR, MI, September 20, 2019 – The College of Healthcare Information Management Executives (CHIME) is pleased to announce that Opelousas General Health System has earned 2019 CHIME HealthCare’s Most Wired recognition as a certified level 7. The Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities. “We are very proud that OGHS has been recognized in the "Most Wired" category again this year”, said Jared Lormand, Chief Transformation formation Officer. “OGHS has strategically strived to be ahead of the curve in implementing information systems and technology to continue to enhance and support excellent in the delivery of care for our patients.”

EMPLOYEE SPOTLIGHT SHARON CASTILLE

Sharon Castille is being ACKNOWLEDGED as the spotlight employee for October 2019. We would like to INTRODUCE Sharon who has been a member of our OGHS team for the DURATION of 21 years. She works in the Medical Imaging department as a Transporter.

Sharon’s EXPLANATION of her various duties:

Sharon is responsible for transporting patients to and from the Medical Imaging Department to have their radiology exams/procedures done. She follows the proper safety measures when moving, lifting and positioning patients in preparation of transporting them by using a stretcher, wheelchair, or bed when appropriate. When she is not transporting patients, Sharon is also responsible for monitoring the oxygen tanks on the wheelchairs and stretchers, answering phones, delivering requests to various areas within the Medical Imaging department, and providing support to her fellow co-workers.

What Sharon likes most about working at OGHS:

Sharon enjoys interacting with her patients and she offers her assistance to make sure each patient has a great stay here at OGHS. She feels that a simple gesture, such as going to get a patient or family member ice or a blanket, or relaying a message to their nurse, can make a difference.

What Sharon would like everyone to know about her:

Sharon enjoys spending time with her husband, children and grandchildren. Family means everything to her and for that she feels truly blessed. Sharon loves to travel with her girlfriends to different states and creating memories that will last a lifetime. Sharon is most THANKFUL for a supportive family, friends, and all the wonderful things in her life including her extended OGHS family.

INTERNAL MEDICINE CLINIC ADOPTS-A-TEACHER

The PIT Crew (Physician Practices Infrastructure Team) presented Michon Fay, 6th Grade English/Language Arts teacher, with much-needed school supplies at the beginning of the school year. She was beyond excited and very grateful for the “Paying It Forward” gift. Because of this gift, she challenged her students to do the same. They will discuss the act of giving and how they can contribute back into the parish as one of their lessons. Great job team!

PHYSICIANS PRACTICES ADOPTS-A-TEACHER

The Internal Medicine Clinic of Opelousas adopted Morgan Matte, teacher at Park Vista Elementary School. Members of the Internal Medicine Clinic of Opelousas are pictured with her. From left: Crystal May, Practice Supervisor, Lynn Lavergne, Ashley Lopez, Debra Matte, and Lisa Quebedeaux.

Jackie Simien, Director of Nursing, Hope LeJeune, Clinical Pharmacist, and Gail Berard, Clinical Director of ICU are pictured with the new telemedicine technology that is currently being used in ICU. The mobile capability allows this technology to travel to different floors to access patients in need of specialized services. The highest demand currently is for Infectious Disease and Nephrology consultations. Dr. Amer Raza, Critical Care Pulmonologist said about this technology, ”Telemedicine allows us to connect a patient to a doctor, and to erase time and distance, which is often critical. It provides very specialized and convenient care. WE’VE GOT TELEMEDICINE TECHNOLOGY!

Pink Bag Luncheon Thursday, October 24, 2019 Evangeline Downs Event Center 11:30am to 1:00pm

Tickets are $15 each or a table of 8 for $110.00 (Limited Seating). Tickets can be purchased through our website opelousasgeneral.com or you can visit the OGHS Business Office located at 1114 Prudhomme Circle, Opelousas, La. For more information call Carol Duplechain @ 948-5157. About Our Speaker - Joan Cronan

Opelousas General Health System Foundation and Paint the Town Pink are honored to have Joan Cronan as the speaker for the Pink Bag Luncheon. An Opelousas native, Joan was recently inducted into the Womens Basketball Hall of Fame after beginning her career at Opelousas High School and winning a state championship with OHS Ladies Basketball Team in 1965. Joan currently serves as the Womens Athletic Director Emeritus at the University of Tennessee. Joan was also honored in 2019 with the Coaches vs Cancer Award to add to the long list of honors and awards she has received through her leadership, advocacy and volunteerism. “Joan has the ability to bring out the best in people and provide them with the skills to be the best they can be. It’s refreshing that despite all her vast accomplishments Joan remains humble and sincere.” Robin Roberts, Co-anchor, Good Morning America.

HAPPY RETIREMENT TO DR. CASTILLE!

Staff members of Surgical Associates presented Dr. Thomas Castille with a gift in recognition of his hard work and dedication to Opelousas General Health System over his 35-year career. Dr. Castille retired on August 31, 2019. Pictured from left – Shea Duhon, Lonnie Williamson, Bonnie Carter, Regina St. Amand, Savanna Boss, Dr. Tom Castille, Amanda Fontenot, VP of Marketing and Physician Services, Morgan Bergeron, Practice Supervisor, Leslie Lee, Blair Meche and Chasity Perron.

Eggs: Good or Bad? Eggs can be part of a healthy dietary pattern. There is no question that eggs are nutritious. The protein in eggs provides all the essential amino acids our bodies need in the proportions we need them. Eggs are also a good source of many essential nutrients, including biotin, selenium, vitamin B12, iodine, riboflavin, pantothenic acid, phosphorus, potassium, and vitamins A and D. Additionally, egg yolks are high in leutein and zeaxanthin, phytochemicals that may help protect against age- related macular degeneration. Egg yolks are also a major source of dietary cholesterol, and therein lies the source of decades of conflicting and confusing nutrition recommendations.

Does egg cholesterol matter? Too much LDL cholesterol in the blood contributes to the build-up of plaque in the arteries, which increases risk for heart attack and stroke. For decades it was thought that cholesterol in the foods we eat would raise cholesterol in the blood...so eggs (or at least egg yolks) were high on the list of foods to avoid in the fight against cardiovascular disease. Further research revealed that, for most people, dietary cholesterol in the amounts consumed by the typical American is not actually significantly related to LDL cholesterol levels in the body. Dietary fat type has a greater impact on LDL cholesterol levels than dietary cholesterol-so eggs are back on the menu, at least in moderate amounts.

How we eat eggs: Usually we eat them served with bacon, ham, fried white potatoes, sausage, and white toast with butter or baked into cakes, muffins and custards. When Americans eat eggs, they typically eat them with processed meats and/or refined starches - both of which are associated with higher risk of cardiovascular disease. Instead, try eggs scrambled with chopped sauteed vegetables at breakfast, hard boiled and sliced into a salad at lunch, or poached and served over top of spiced grains and beans at dinner. If you are eating an overall healthy diet that is low in processed meat, salt, refined grains, and added sugars, including eggs as a protein choice should not negatively impact your health.

What to do: Maintaining a healthy body weight and shifting out sources of fat from animal to plant are far more important to controlling blood cholesterol levels than limiting dietary cholesterol intake from foods like eggs. American heart Association suggests eating up to one egg per day as part of a healthy diet.

Source: Tufts Health and Nutrition Letter. September 2019. Volume 37, number 7

Opelou� GENERAL HEALTH SYSTEM Our Family Caringfor Yours ·-······-·.ope l ousasgenera l .com

OPELOUSAS GENERAL HEALTH SYSTEM OPENS WELLSMART OF LSUE HEALTH OF LSUE

Opelousas General Health System celebrated the opening of WellSmart Health of LSUE on September 5, 2019, with a ribbon cutting ceremony and open house. Dr. Nancee Sorenson, Chancellor, welcomed the guests and expressed her appreciation on behalf of the University for the opportunity to host a medical clinic on the campus of LSUE. Amanda Fontenot, VP of Marketing and Physician Services, also addressed the guests. She acknowledged LSUE for their role in the opening of the clinic and for the excellent education and training of the medical students that graduate from the Respiratory, Medical Imaging and Nursing programs that OGHS collaborates with in providing clinical training. She also acknowledged LSUE for their impact on economic development in St. Landry Parish by providing a well-educated workforce for the multiple industries in Acadiana. The new WellSmart Health Clinic of LSUE is located inside the Acadian Center and provides services including sports physicals, annual wellness visits, drug screens, same day sick visits, and management of chronic diseases. The clinic is open to students, faculty, staff, and to the community of Eunice Jace Holmes, FNP, is the clinic provider. The hours of operation are Monday-Friday, 7:30 a.m. to 4:30 p.m. The phone number is 337-457-6110. Pictured from left: Andrew Brickley, VP of Business Development, Dr. Nancee Sorenson, Chancellor, Jace Holmes, FNP, Amanda Fontenot, VP of Marketing and Physician Survices and Dr. Kyle Smith, Associate Vice Chancellor.

New Leaders: Cindy Sereal. Practice Supervisor at Centre de la Vie, Hemotology/Oncology Clinic, brings 26 years of medical practice experience and practice management experience. Her most recent position was a practice supervisor for the past 8 years. Chris Warner, Director of Food and Nutrition Services, brings 25 years of experience in the food and beverage industry management with prior management experience in FANS at another healthcare facility. JOURNEY TO EXCELLENCE OR

PEOPLE

New Employees: New Hires: 22 Rehires : 6 RNs : 3

Overall Turnover Rate 23.61% First Year Tunrover Rate 49.14%

Thanks to all employees who filled out the online Press Ganey Employee Engagement Survey. The total participation rate was 87%. The LifeShare blood drives held at both Main and South Campuses on September 12th exceeded goal. Thanks to everyone who took time out of their day to donate. Paint the Town Pink has received $6,000 more in sponsorships than 2018. We have 84 sponsors this year totaling $39,350.00.

Patient Comments

SERVICE

“Carla Ledous is very sweet and kind.”

“Mrs. Leslie & Mrs. Missie on OB floor wer amazing when I had to get inducted at 4:00 a.m. Can not complain. Everything was done in a short manner of time.” “A very sweet young lady admitted me in ER room to go to 5th floor. In front waiting area of ER, Mr. Fontenot checked me in. He was courteous and kind. “

“I was treated like a King.”

“I had very good service and they kept me well informed.”

“Shannon is fantastic.”

Departments Above or at Target Ambulatory, & Outpatient Services

Departments Below Target ED, Inpatient

ANIZATIONAL PILLAR UPDATE

QUALITY

For the first two months of the fiscal year, the hospital did not experience a net profit. This was largely due to the increased supply expense as a result of the fire incident as well as the increase in implants expense related to increased surgery volumes. Below are some comparisons of volume for the first two months of our fiscal year.

FUNDING OUR FUTURE

July/Aug 2018

July/Aug2019

Surgery Visits

1214 177 283 8943

1280

Deliveries

171 356

Cath Lab Cases

ER Visits

8722

GROWTH

The elevator in the Medical North Complex should be up and running by end of October. The Collins Family Clinic project is also progressing. They physicians and staff should be in the new building by mid-October. Dr. Pierce Park, Nephrologist, has had a very successful online advertising campaign. He has had the largest amount of click-through impressions of any of the individual physician ads thus far.

Main Campus 539 E Prudhomme St Opelousas, LA 70570

South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570

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