One key lesson is that human connection and interaction are vital.”
After 13 years at ALTA, I joined Airbus’s aviation safety function. Over the past five years, this role has been one of my most gratifying career experiences. Representing such a prestigious organization, especially one with a profound commitment to safety, is an honor. Airbus’s safety vision — “We constantly strive to enhance safety together in our quest to reach zero accidents.” — perfectly aligns with the ethical values I have always pursued. Working to prevent accidents and save lives is an inspiring and motivating ethical mission. In my role, I collaborate with airlines, government officials and aviation organizations. Seeing the positive impact of our hard work is incredibly rewarding. For instance, after providing training and guidance to one airline, team members who initially struggled became some of the best performers. Often, it’s not about people doing a poor job, but rather about providing them with the right resources and support. The aviation industry is unique, providing services essential to our interconnected world. One key lesson is that human connection and interaction are vital. Our industry catalyzes today’s economy, making our role ethically significant. Despite numerous challenges, we must continue to grow safely and effectively to meet the demands of the traveling market.
By the time I was about to graduate from the College of Business, the aviation industry was starting to recover from the 9/11 crisis. Being open-minded and eager to learn was essential. My upbringing led me to seek out leaders whose values aligned with mine. One impactful Embry-Riddle class on leadership involved studying various leadership styles. Around this time, I had completed a class on aviation history and was intrigued by Southwest Airlines, which had been profitable for over 30 years under Herb Kelleher’s leadership. What struck me the most was his primary focus — taking care of his employees and emphasizing empathy and respect for others. These values deeply resonated with me. This was my first “aha” moment, realizing the importance of ethical leadership and its impact on business success. After graduating, I wanted to enter the airline industry right away. At the time, I could join an airline or the Latin American Airline Association (ALTA). Despite the allure of a paying job, I chose a non-paid internship with ALTA because its mission — to contribute to the growth and development of Latin America and the Caribbean through aviation — aligned with my values. This decision proved crucial to my career path. Working with ALTA, I learned about the airline industry and safety. By 2011, I had grown through various positions. Due to my successful contributions and pilot background, I was offered a position leading the region’s safety strategy. In this role, I learned from experts and mentors who significantly influenced my career.
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