Train with the ARA Retail Institute

Retail as a Career

TRAINWITH THE

For those entering the retail industry CERTIFICATE II IN RETAIL SERVICES GET A JOB IN RETAIL

- Engage the customer - Communicate in the workplace Learn how to:

Delivery Options:

Part Qualication Full Qualication 12 7 Up to

- Work eectively in a service environment - Organise personal work requirements - Advise on products and services - Identify and respond to security risks - Contribute to workplace health and safety - Receive and handle retail stock - Sell to the retail customer - Plan a career in the retail industry - Organise and maintain the store environment - Use strategies to respond to routine workplace problems

Units of Competency 7 /9/13 weeks Classroom Based

Units of Competency 5 Weeks Part Time Options Available

* 2 weeks of unpaid work placement included

UPSKILL TO COMPETE

For Frontline Sales Assistant, Retail Supervisor, Team Leader or Senior Sales Assistant CERTIFICATE III IN RETAIL

Learn how to:

- Engage the customer - Assist with customer diculties - Build customer relationships and loyalty - Work eectively in a team - Work eectively in a service environment - Identify and responds to security risk - Sell to the retail customer - Contribute to workplace health and safety - Control stock - Balance and secure POS terminal - Develop personal productivity - Produce visual merchandise displays - Support marketing and promotional activities

Delivery Options:

Units of Competency Up to 12 Months Classroom / Work Based 13 6 Up to

Units of Competency 1 Monthly Session Classroom Based

PROMOTION TALKS

For Store/ Branch Manager, Assistant Store Manager, Department Manager

CERTIFICATE IV IN RETAIL MANAGEMENT

Learn how to:

Delivery Options:

- Roster sta - Monitor retail store nancials - Create a customer centric culture - Maintain employee relations

Part Qualication Full Qualication 11 5 Up to

Units of Competency Up to 12 Months Classroom / Work Based

- Lead a frontline team - Maintain store security - Achieve sales results - Maintain workplace safety - Coordinate visual merchandising activities - Develop the retail frontline - Recruit, select and induct team members

Units of Competency 1 Monthly Session Classroom Based

SPECIALISATION

For Buyer, Planner, Category Manager or Merchandise Manager DIPLOMA OF RETAIL MERCHANDISE MANAGEMENT

Learn how to:

- Develop a merchandise strategy - Conduct a post trade analysis - Develop a merchandise nancial plan - Develop a category nancial plan - Plan a merchandise product range

- Negotiate and establish supply arrangements - Develop a merchandise promotional plan - Plan merchandise buying trips - Plan product development - Manage merchandise quality and compliance - Develop an ecommerce strategy

Delivery Options:

Units of Competency Up to 12 Months Classroom / Work Based 11 5 Up to

Units of Competency 1 Monthly Session Classroom Based

CONTACT US

Government Subsidised Training In-house Training Flexible Training Option AVAILABLE

What are you waiting for?

Website: www.retailinstitute.org.au Phone: 1300 368 041 (Option 2) Email: training @retail.org.au

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