Navigating today’s best hiring practices BY STACY BARRY How to hire candidates in this new era
Creative compensation While candidates are in a position to make more demands, some businesses are finding that money, still obviously important, is not the only priority. More than ever before, potential employees are placing added emphasis on flexibility, health and safety,
interview strategies, refined job descriptions, clearly communicated culture and values, and creativity in compensation and benefits. Full transparency A key component of attracting the right candidate is a job description that accurately reflects position requirements and necessary qualifications. Transparency of expectations prevents wasting valuable time interviewing — and possibly even onboarding — candidates who are not a fit. Once you begin the recruitment dance, the process should not only be painless for the candidate, but also consistent, with regular status updates at each point in the process and early immersion into company culture. “As soon as a potential new hire comes in, we want them to get an immediate, across-the-board sense of our collaborative, respectful and customer-focused culture,” says Eyring. “That’s the best way to see if our values align with theirs.” If at all possible, hiring managers should connect potential employees with other members of the team, so they can have formal interaction with people they’ll be working with. That way, as soon as they enter the team, there’s already chemistry.
clear line of sight to advance within the company and industry. “Companies will likely need to look at overall compensation packages on a more frequent basis,” Eyring says. Current employees are key One way to find hidden gems in the talent pool is to empower individuals already committed to your organization to identify and bring in candidates. Employees at every level who are regularly out in the community are able to recognize and appreciate good customer service when they experience it, whether it be from a retailer, wait staff or medical office receptionist. “We can train anyone with a customer-service mindset,” Eyring says. While many hiring managers identify the talent shortage as their most pressing challenge, retention of current and future employees remains a high priority. “Checking in regularly and consistently to see if things are going as expected and what the challenges are, makes everyone feel supported, appreciated and part of the team,” Eyring says.
A SUCCESSFUL RECRUITING and hiring the start of the pandemic. As companies continue to operate within the COVID-19 landscape, many hiring managers are faced with historically large numbers of positions to fill or a lack of qualified candidates to fill them. “In 22 years, I have never seen a more challenging market,” says Trina Eyring, director of talent acquisition for Zions Bancorporation. “There is a significant shortage of talent and finding the right people to join the team is definitely challenging.” effort has always required evolution and adaptation, but never more so than since Candidates with the most potential often have multiple offers to leverage against each other, or they’re taking a more passive approach, choosing to stay unemployed or in their current position until the perfect fit comes along. This candidate-driven market means companies must be extremely competitive, with enhanced
work/life balance and an organization’s core values when making their decision. “It would be nice if companies could just absorb all of the inflationary pressures that people are feeling, but that’s not feasible,” says Eyring. “A view of total rewards is becoming more important.” Full benefits on day one and more flexibility in scheduling is key, as is investing in continuing education and professional development. Additionally, candidates appreciate knowing that while you may be hiring for one position, there is a
“There is a significant shortage of
talent and finding the right people to join the team is definitely challenging.” Trina Eyring Director of Talent Acquisition, Zions Bancorporation
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IN YOUR CORNER ISSUE 11 | 2022
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