Marissa Jackson marissajacksonmsw@gmail.com
Jersey City, NJ 07304
(917) 626-‐1947 2017-‐present
The New School, New York, NY Director, Orientation and Transition Programs • Develop and implement robust student and family programs that prepare students for progressive, diverse, intercultural learning environment of The New School and achieve learning outcomes and supports institutional enrollment, retention, and completion goals; including undergraduate, graduate, and family orientations, online transition courses, family events and engagement, off-‐campus commuter student support, Grad Week, and University Commencement • Cultivate relationships with key stakeholders, including faculty, students, staff, neighbors, alumni, families, and local businesses; collaborate with Academic Advising and Career Development, International Students and Scholars Services, Residence Life, Student Leadership and Involvement, Student Disabilities Services, Student Conduct, Title IX, Student Financial Services, Admissions, the Provost’s Office, and each of the five schools to develop transition programs that engage students and support their continued learning about the institution and teach them ways to be successful members of the community beyond orientation • Create an environment within the Orientation and Transition Programs team that leverages the strengths of the members of the team, promotes collaboration, and empowers members to innovate; Supervise direct reports who coordinate various projects within the team, facilitate opportunities for their professional growth and development (direct reports include an Assistant Director, Special Projects Manager, Senior Office Assistant, graduate interns, student administrative staff, and 60-‐person Orientation Leader cohort) • Oversee funding allocation and financial management for Orientation and Transition Programs budgets • Develop programming to engage families as key stakeholders with the university; maintain communications with parents and families including management of the Parent Portal, a quarterly Family Newsletter with over 7,000 subscriptions, an active Facebook group with over 2,000 members; created an annual Family Weekend that activates the entire campus • Advisor, Black Student Union and MixGen Caretakers of the Students of Color Lounge, Co-‐Chair, Traditions and Affinities Task Force; Student Financial Wellness Committee, and Student Success Assessment Committee City University of New York (CUNY), New York, NY 2013-‐2017 Senior University Dean’s Office/ CUNY Office of Academic Affairs, New York, NY Program Manager/ Curriculum and Professional Development for CUNY Start Advisement • Developed advisement program for an intensive alternative- ‐to- ‐remediation program serving over 2,000 incoming students at programs and colleges within the CUNY system; Partnered with site-‐based leaders to hire, train, and evaluate advisors; Provided ongoing professional development, coaching, and instructional support to 40 advisors working with students across 8 colleges and to support campus-‐based learning initiatives; Managed an ongoing professional development calendar; Produced semi-‐annual All-‐Staff Day conferences • Developed Seminar curriculum and scope and sequence; Developed 2 nd and 3 rd editions of the CUNY Start Advisement Manual; Created Advisement Logic Model and Advisement Core Values and Practices; Created professional development and evaluation tool; Developed 2 nd and 3 rd edition of the train-‐the-‐trainer manual and toolkit for campus-‐based trainers; and a support manual for helping professionals • Supported city- ‐wide expansion of Math Start program; collaborated with community partners to establish off- ‐site locations and to align advisement benchmarks and practices with program culture and student profiles; piloted Math Start program within ASAP program at New York City Technical College; supported advisor capacity and advocacy on special projects including a pathway to college for students aging out of foster care, and a strategic technology initiative for students with learning disabilities The College of Staten Island, Staten Island, NY Academic Advisor, CUNY Start program • Advised part- ‐time students entering college with remedial needs in Reading and Writing; Collaborated with Reading/Writing instructor in weekly team meetings, sharing student observations and developing strategies for support; Held student conferences with students and teachers; Taught multiple sections of Seminar course in college readiness; Collaborated with advisement team to create and revise lessons; Scheduled students with Testing Office; Coordinated with the Office of Accessibility for students in need of testing accommodations; Shared test results with students, adjusted matriculation plans as needed, depending on placement scores Fairleigh Dickinson University, Teaneck, NJ 2012-‐2014 Advisor and Learning Specialist, Athletic Department • Provided group advisement and learning support for student-‐athletes on both the Men’s and Women’s Basketball teams; worked to identify student learning needs and create intervention plans; supported students in developing and implementing effective study habits for their experience as a student athlete • Created and implemented Summer Bridge programming and specialized study skills sessions for incoming freshman and students at risk of academic probation; managed Study Hall; Provided individual academic intervention for students
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