MAURICE L. DUNN, CTT+
2909 17ST ST NE #101, WASHINGTON, DC, 202-456-3264, MDUNN@NSC.EOP.GOV
PROFESSIONAL OVERVIEW Dynamic team leader with heavy international telecommunications experience in 6 foreign countries. Selected from the top 1% of the total Department of Defense personnel for duty at the White House in direct support of the President, Vice President, and the National Security Council. Experience in network telecommunication systems, logistical support, customer service, personnel management, and administrative management. Versatile and innovative problem solver who works well under pressure in a very fast-paced environment.
CLEARANCES TS / SCI 11/22/2021
EXPERIENCE 4/18/2016 TO PRESENT
Defense Information Systems Agency
Ft. Meade, MD
TELECOMMUNICATIONS DIRECTOR Led communication services of the White House Situation Room (WHSR) to provide integrated global situational awareness, alert and warning, crisis management, breaking intelligence to support policy formulation and executive travel communications support. • Managed 23 personnel in operations of $4.5 million secure video teleconferencing, facsimile, and classified network systems resulting in 100 percent operational availability. • Maintained the physical facilities, technical equipment, and facilitated the schedule of meetings for 7 secure communications conference rooms located on the White House compound. • Led quality review of WHSR emergency preparedness of continuity of government processed that included standardization and bolstered collaboration among sister units of interest. • Positively shaped the professional development and promotion opportunities of 15 enlisted military members by revamping training program and establishing stronger relationships with their services.
11/14/2011 TO 4/17/2016
Defense Information Systems Agency
Ft. Meade, MD
TELECOMMUNICATIONS MANAGER Led operations of White House Communications Agency’s (WHCA) enterprise -wide Standards and Evaluation Division to access mission readiness and effectiveness of operational entities within WHCA supporting Continuity of the Presidency to include individual qualifications, unit readiness, and the validation of processes and procedures. • Utilized mission visits/interviews (qualitative) along with surveys (quantitative) to analyze mission trends/performance to make operational improvements. • Managed WHCA’s after -action reporting system to identify improvements to work methods, procedures, manpower use, and management controls; decreased turnaround time by 75 percent.
• Influenced policy development as it relates to resources and budgetary implications.
• Prepared and briefed mission metrics to WHCA leadership.
6/1/2007 TO 11/13/2011
MorganFranklin
McLean, VA
PRESIDENTIAL TELECOMMUNICATIONS SUBJECT MANAGER EXPERT Analyzed Presidential Communication Officer training needs to design web-based training (WBT), instructor-led training (ILT), and on-the-job (OJT) for various disciplines within WHCA.
• Produced instructional resources and support tools for trainers conducting in-class instruction.
• Coordinated with team of subject matter experts (SME), graphic designers, and multimedia developers to create an integrated and comprehensive training plan.
• Translated user requirements into a standardized, structured, and regimented training program.
• Established certification criteria and qualification requirements for advancement of personnel within their fields.
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