January Digital Magazine-North Central Bronx.

Alfredo Jones Deputy Executive Director NCB's Operations

JANUARY 2023

Staff 2023 New Year's Resolutions NCB's New Year Baby 3D Digital Mammography Equipment

NCB NEWS Digital Magazine

TOP FEATURES

ALFREDO JONES | DEPUTY EXECUTIVE DIRECTOR Deputy Executive Director Alfredo Jones and the Engineering/Operations Team at NYC Health + Hospitals/North Central Bronx provide an overview of the facility's operations, upcoming projects and expansions.

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CEO MESSAGE

A very happy 2023! A New Year and a period of new challenges and opportunities. We have overcome many challenges in 2022 by focusing on the Bronx communities we serve and staying true to our mission of keeping our patients at the center of all we do.

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PATHWAY TO EXCELLENCE

Embracing a Culture of Person-Centered Care. Caring for our patients, employees, families and community.

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Parents ushered in the new year with their New Year's Day baby born on January 1, 2023, at NYC Health + Hospitals/North Central Bronx NCB'S FIRST BABY OF THE NEW YEAR

NCB staff share their rewarding New Year's Resolutions for a Healthy, Happy Life. STAFF 2023 NEW YEAR'S RESOLUTIONS

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NYC Health + Hospitals/NCB | January 2023

The NCB News Digital Magazine is an internal monthly publication designed to communicate, inspire, engage, and connect employees at NYC Health + Hospitals/North Central Bronx, patients, and Bronx residents to valuable wellness content, plus relevant hospital information, updates, and events.

NYC Health + Hospitals/North Central Bronx A Great Place to Work | A Great Place to Receive Care

Editor-In-Chief & Graphics Keisha Gilles, MA, BA Director, Communications, Public Affairs & Community Relations

Media Relations John Doyle Associate Director, Communications & Public Affairs Photography/Curator Titus Rawle Assistant Director, Communications & Public Affairs

Photography & Social Media Dominique Maddox Social Media Manager

Yris Caban Community Associate

Chris Mastromano Chief Executive Officer

Healthcare is about people who selflessly and heroically deliver it in the face of adversity with compassion.

CEO MESSAGE

Happy New Year!

2022 has been an incredible year for both facilities, and I am proud of you, our dedicated employees, for all you do to improve the health and well-being of our patients. Most notably, I am incredibly proud of NCB for receiving the Top Teaching Hospital designation from the Leapfrog Group. Also, Jacobi is the first public hospital to receive ACS QVP verification with the American College of Surgeons. The U.S. Navy has once again designated Jacobi as a Primary Recompression Chamber to treat U.S. Navy personnel with diving injuries. 2023 is off to a great start! I am grateful to Alexandria Ocasio-Cortez, U.S. representative for New York's 14th congressional district, for securing Community Project Funding. Her $845K investment will help the Stand Up to Violence program at Jacobi hire more staff and broaden the reach of the social and mental health services provided to New Yorkers affected by violent trauma. I'm excited to announce that many capital projects are coming down the pipeline to modernize the facilities and extend the continuum of quality care we provide for the Bronx residents and New Yorkers. These upcoming projects at JMC include a Wellness Center in Building 4, with a test kitchen, gym, and event space. Renovation of our postpartum units, updated ambulatory surgery suite, and an upgrade to the existing hyperbaric chamber. At NCB, the freight elevators are almost finished being updated, the refurbishment of 4 ORs is in the design phase, and new sprinkler systems will be installed in critical areas allowing us to expand services, to name a few of the items. I am happy to share that my 2023 New Year's Resolution is to collaborate with all of you to increase equitable access to high-quality patient-centered care for the Bronx communities we serve. Thank you all for your steadfast commitment to healthcare. I wish you health, happiness, and resilience this New Year!

Chris Mastromano

During NCB’s most recent Joint Commission survey, the life safety surveyor stated that the hospital is the most critical patient we care for. That was very interesting to consider our facility as a living being that needs TLC, as would anyone of us. To that end, we are incredibly excited about the multiyear projects which will aid in modernizing NCB. As of February 2023, we are excited to be close to the completion of our freight elevators allowing less operational traffic within elevators 5, 6, and 7. With these elevators fully functional no later than the end of quarter one of 2023, we will initiate more extensive projects to usher in our modernization. Projects such as upgrading our fire alarm and sprinklers are essential to other construction, bringing NCB up to current code standards. Additional projects within Radiology for a new CT room that expands our ability to provide that modality are impossible without the sprinkler upgrade. Our air handler replacement project will allow our engineers to have more agility to meet the demands of several key locations, such as the operating rooms, procedural areas, and central sterile processing, while simultaneously providing a more comfortable atmosphere for other patient care and non-patient care areas throughout. The operation rooms on the 4th floor are also set to undergo renovations modernizing four operating rooms and converting the remaining area into procedural rooms. Less visible to the larger NCB community yet extremely vital are projects such as upgrading our boilers and implementing a Building Management System (BMS), which aims to maintain comfort and ensure safety for our occupants. Similarly, our future essential electrical system (EES) project will minimize risk by providing power to three electrical functions: life safety, critical, and equipment branches. These projects assist our modernization by bringing NCB up to current facility codes and standards. NCB'S OPERATIONS PROJECTS AND EXPANSIONS

MEET THE OPERATIONS TEAM

Alfredo Jones Deputy Executive Director Gene Duignan Director, Engineering & Support Services Ronnie Caraballo Assistant Director, Engineering Ryan Iglhaut Sr. Stationary Engineer

NYC Health + Hospitals/NCB | January 2023

First Baby of the Year! Welcome little one!

NYC Health + Hospitals/NCB | January 2023

Oh Baby! Join us in welcoming the first baby born at NYC Health + Hospitals/North Central Bronx. Congratulations to new mommy Ashley who said she's undecided about her baby girl’s name, but is considering four options. Our amazing staff were equally as excited to welcome the hospital’s first baby of the year and could not resist showering the new mom with gifts for her adorable bundle of joy!

NYC Health + Hospitals/NCB | January 2023

HAPPY NEW YEAR

What is your New Year's Resolution?

NYC Health + Hospitals/NCB | January 2023

My New Year’s Resolution is to be present in the moment and dance more. Alexa Palmer, Licensed Creative Arts Therapist Level III

My New Year’s Resolution is to strive for better health and continued education.

Heriberto Villalona, RN

My New Year’s Resolution is exercise more and eat healthier foods. Jessica Corniel, RN

My New Year’s Resolution is to improve my mental and physical health.

Christian Maduro, Clerk Level III

My New Year’s Resolution is to improve my health and work harder.

Shirley Okyere, PCA

Ribbon Cutting CONGRATULATIONS TO THE RADIOLOGY TEAM 3D Screening Mammography

On Tuesday, January 31, we made a game-changing step in the fight against Breast Cancer by cutting the ribbon on a new 3-D Digital Mammography System. With the new system, 3-D Mammography exams can detect 20 to 65 percent more invasive breast cancers and offers a 50 percent reduction in recalls. This new 3-D system is unlike prior-generation mammography systems, which generate two- dimensional images. Congratulations to our amazing Radiology team! We are proud to offer this new technology to New Yorkers.

NYC Health + Hospitals/NCB | January 2023

Fighting together against breast cancer Early detection can save lives.

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

Retirement Clap-Out

Luis Rullan & Miguel Rullan Congratulations

NYC Health + Hospitals/NCB | January 2023

Join us in congratulating brothers Luis and Miguel Rullan on their retirement! Luis worked at Jacobi and resides in Co-op City and Miguel worked at NCB and resides at Bronx Park East. They were both hired 42 years ago on October 20th, 1980. They both worked in Central Services and Supplies for the respective facilities. We value their many years of service and dedication to healthcare. Happy Retirement!

NYC Health + Hospitals/NCB | January 2023

Welcome TO THE TEAM

Welcome Joseph A. Borges, MD, MHA Associate Executive Director, Care Management/Utilization Review

Dr. Joseph A. Borges has a diversified working experience as a healthcare professional in various academic health systems in the New York region. He received a Bachelor of Science in Biology from Saint Louis University, a Medical Diploma from The Autonomous University of Guadalajara, and a Master of Healthcare Administration from Iona College. He has had progressive leadership experience in multiple areas of healthcare delivery. Dr. Borges has worked for The Visiting Nurse Service of New York as a Continuum Care Specialist in the year 2000. Lenox Hill Hospital contracted its Outcomes Management Team to redesign Utilization Management and Case Management. He and some of his team members eventually became Lenox Hospital employees when their contracts expired approximately two years later, in 2002. He assumed the role of Assistant Director of Patient Care Management. At this time, Dr. Borges also obtained a Master's Degree in Health Services Administration at Iona College in 2006. Three years later, Dr. Borges joined the Utilization Management Team at Montefiore Medical Center and managed all campus sites in 2006 as the Assistant Director of Clinical Care Management. That same year he was allowed to develop and implement a new case management program at Westchester Medical Center, a Level I Trauma Center, as the Director of Case Management. The new program was highly successful, as efficiencies decreased hospital length of stay by 0.5 days. Six months later, he was promoted to Vice President, Clinical Care Management. Additional progressive administrative responsibilities included the following: Acute Rehabilitation, Physical Therapy, Speech and Audiology, Bed Management, Transfer Center, Aids Care Center, Ambulatory Clinics, and general oversight over the Allied Health Professionals consisting of Nurse Practitioners and Physician Assistants. Simultaneously, he became a Clinical Professor of Medicine at New York Medical College. Serving as a board member for the Westchester Public/Private Partnership for Aging Services allowed him to connect with his community. After five years, Dr. Borges decided to join the North Shore-LIJ Health System (Northwell Health) and was based at Long Island Jewish Medical Center in 2011. As the Senior Administrative Director of Clinical Operations, he was responsible for Case Management, Social Work, and Medicaid Eligibility Unit. Six months later, he also became the administrator of the Ambulatory Care Unit. Approximately three years later, in 2014, Dr. Borges became a subject matter expert for Care Management/Population Health Management for Philips Healthcare. He was the clinical lead for care management redesign projects across the continuum of care for various health systems in North America. He established strong working relationships with client sponsors and became their trusted advisor. In 2017 he crossed the Hudson River to develop a Triad Model as the Executive Director of Care Coordination at University Hospital, a Level 1 Trauma Center in Newark, New Jersey. This model significantly reduced payer denials and reduced inpatient length of stay. Dr. Borges continues to explore opportunities for professional growth and ways to make a meaningful impact on human-centric healthcare delivery systems.

NCB'S PTE DONATION DRIVE CHARITY EVENT In Collaboration with Mount Hope Centennial School Through your donation we continue creating a brighter future for children. Inquiries? Email: NCBPathwayToExcellence@nychhc.org

NYC Health + Hospitals/NCB | January 2023

We kicked off the first in a series of Active Shooter Preparedness Training Sessions involving drills to Run, Hide, or Fight. Our facility goes all out to ensure the safety of our patients and staff at all times.

NURSES TOWN HALL Our nurses participated in a Town Hall meeting to discuss improving quality in all areas of our operations. NYC Health+ Hospitals/North Central Bronx puts patients first as we continue on our Pathway To Excellence Journey.

NYC Health + Hospitals/NCB | January 2023

Tranquility Room

In Case You Missed It! The Helping Healers Heal Wellness

Steering Committee convened a crucial meeting. The main focus of the meeting was the Tranquility Room which will soon open its doors to all staff as a safe place to unwind and support mental health.

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

CONGRATULATIONS AMBULATORY CARE ON ACHIEVING PRIMARY CARE MEDICAL HOME (PCMH) RECOGNITION THROUGH THE NEW YORK STATE PATIENT- CENTERED MEDICAL HOME (NYS PCMH) PROGRAM

NYC Health + Hospitals/NCB | January 2023

Congratulations

Alisha Bronne, MBA, CPXP Care Experience Officer

Join us in congratulating Alisha Bronne, MBA on receiving the Certified Patient Experience Professional (CPXP) certification. NYC Health + Hospitals/NCB | January 2023

NUTRITION CORNER Fresh & Healthy NYC Health + Hospitals/NCB | January 2023

Health Benefits of Oatmeal

January is National Oatmeal Month, which is the perfect time of year to choose oatmeal for breakfast. Not only will a piping hot bowl of oatmeal warm you up on an icy morning – you’ll also reap the health benefits that are packed into a bowl of oats. For starters, oatmeal is great for heart health because oats have a special type of fiber called “beta glucan” that helps to reduce cholesterol. Having low cholesterol keeps your arteries healthy and can help prevent heart disease. The fiber in oats can also help control blood sugar by slowing down food digestion and absorption. In fact, research shows that eating more oats can lower blood sugar in people with type 2 diabetes. Third, the fiber in oats helps to prevent constipation. Plus, diets high in whole grains (like oats) have been shown to lower the risk of colorectal, colon, gastric, pancreatic and esophageal cancers. Be aware, however, that not all oats are created equally. Instant oats can be more processed and higher in salt and sugar. They may not have the same benefits for blood sugar control as less processed oats, like rolled or steel cut. Instant oats can still be a healthy choice, but check the ingredients list first to avoid the sugary, salty versions. And remember that while instant oats might sound more convenient, old-fashioned rolled oats take only five minutes to cook on the stove. One of the best things about eating oatmeal is the variety you get through the different toppings you can add. Mix in your favorite milk, nuts, nut butters, seeds, berries and fresh or dried fruits for extra flavor and nutrition. Frozen and no-sugar-added canned fruits also work great in oatmeal. Add cinnamon, nutmeg, vanilla extract, or other seasonings to spice things up. If you’re feeling adventurous, you can even make savory oatmeal with toppings like black beans, sautéed vegetables, onion, garlic, olive oil or cumin.

Easy Oatmeal Recipe (2 servings) 1 ½ cups of water or milk of your choice 1 cup of old-fashioned rolled oats ½ tsp of cinnamon ½ tsp of vanilla extract ½-¾ cup frozen blueberries 2 tbsp peanut butter Handful of pumpkin seeds

INSTRUCTIONS 1. In a medium pot or skillet, bring the water or milk to a boil.

2. Add the oats. Reduce heat and cook over a gentle boil until the liquid is completely absorbed. 3. Stir in the cinnamon and vanilla extract. Then add the frozen blueberries. Cook until the blueberries have thawed (about 1 minute). 4. Remove from heat and serve. Add more milk if desired and the peanut butter and pumpkin seeds. 5. Add whatever other toppings you’d like! Try other fresh, frozen, canned, or dried fruit for flavor, plus other nuts and seeds for a hearty crunch.

NYC Health + Hospitals/NCB | January 2023

COVID-19

Your Safety Is Our Priority To protect our patients and employees from COVID-19 and other respiratory illnesses, please let us know if you have any of the following: + Fever, shortness of breath, cough, sore throat, nasal congestion or other COVID-19 symptoms + Close contact with someone with COVID-19 in the past 10 days + A positive COVID-19 test within the past 10 days Visitors: If you have one or more of the above, please inform the staff at visitor registration check-in. You may be asked to defer your visit if it is not urgent until you have completed your 10-day isolation period. Staff: Any staff who has one or more of the above must report to

Occupational Health Services.

Face masks still required.

FEBRUARY 2, 2023

NYC Health + Hospitals/NCB | January 2023

Write-Minded Workday

NYC Health + Hospitals/NCB | January 2023

Our Helping Healers team at NYC Health+ Hospitals/North Central Bronx facilitated a Write-Minded Workday, a workshop for our amazing employees. Write-Minded Workday is a workshop to engage in journaling to explore feelings, thoughts, goals, and ideas and help guide positive writing techniques. Did you know? Journaling has been a proven coping technique to help decrease stress, anxiety, depression, and the inability to ground ideas. We are committed to providing the tools for our staff members to decompress and find joy in work! Special thanks to WorkWell NYC for this collaboration to support employees at NCB to reset and connect.

NYC Health + Hospitals/NCB | January 2023

enjoy the process

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

WHAT IS AMBULATORY CARE?

Jaslynne M. Medina, MBA Associate Executive Director Ambulatory Care

On Wednesday, January 18, NYC Health + Hospitals/North Central Bronx hosted our first Facebook Live! Jaslynne M. Medina, MBA, Associate Executive Director for Ambulatory Care was our featured guest. Ms. Medina imparted valuable information about the quality and comprehensive services provided at our facility. It was an informative and engaging presentation. We are thrilled to announce that Ms. Medina's Facebook Live video generated over 300 views, plus shared on our Health System's Facebook page.

NYC Health + Hospitals/NCB | January 2023

AMAZING EMPLOYEE

I-CARE IN ACTION "Officer Alonzo jumped into action to save a patient's life by applying Naloxone and quickly requesting additional clinical staff for further assistance." Officer Alonzo

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

Do you know someone who has a passion for health care? Help us spread the word about our

JOIN OUR TEAM

EVERY FRIDAY Weekly Job Fairs Submit Resumes to: Jacoba10@nychhc.org

NYC Health + Hospitals/Jacobi hosts weekly Job Fairs every Friday to recruit the most talented Healthcare Professionals.

Registration is Required

Jacoba10@nychhc.org

(718) 918-3520

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

Fitness Corner

Here's Why It's Never Too Late to Start Exercising

NYC Health + Hospitals/NCB | January 2023

Being physically active can help you stay healthier as you age. It can also provide a host of other benefits, from allowing you to do the things you love to do to keep you more independent. Even if you haven’t exercised in the past, it’s never too late to start. Of course, before starting any type of physical activity, you should always check with your doctor first.

Here are some benefits exercise may offer older adults:

Helps prevent or manage some health conditions, such as heart disease, stroke and diabetes Improves strength, balance and flexibility Increases stamina and energy levels Helps manage weight Reduces stress and improves mood May keep your brain sharper Provides an outlet for socializing

Different types of exercise provide different benefits. Try to incorporate a variety of physical activities into your life, including:

Aerobic exercise: Exercises that make you breathe harder and faster are good for your heart, lungs, and circulatory system. Walking is a great aerobic exercise for older adults, but it’s important to find something you enjoy doing – you can dance, play with your grandkids, or garden to get similar benefits. Try to get 150 minutes of aerobic activity weekly. Strengthening exercise: Keeping your muscles strong helps you stay stronger, allows you to maintain independence, and helps prevent osteoporosis. You can lift weights, use resistance bands or pick up everyday objects, like cans of food. Aim to do strengthening exercises twice a week. Balancing exercise: Adding in some balance exercises can help you reduce your risk of falls. Tai chi helps improve balance. So does standing on one foot or walking in a straight line heel-to-toe. Stretching: Staying flexible as you age will help prevent pain and stiffness. It can also improve agility and balance. After warming up your muscles by doing other types of exercise, take a few minutes to gently stretch your arms, shoulders, back and legs. Yoga can also help you maintain flexibility.

NYC Health + Hospitals/NCB | January 2023

Follow Us on Social Media

Stay Connected for The Latest Hospital News & Updates @NorthCentralBronxHosp

Scan Here to Visit NYC Health + Hospitals/North Central Bronx Facebook Page

#NCBStrong

NYC Health + Hospitals/NCB | January 2023

NYC Health + Hospitals/NCB | January 2023

NCB NEWS

Submit Your News Stories! Communications & Public Affairs Building 4 | 7N1 Phone: (718) 918-3827 Email: JacobiNCBPublicAffairs@nychhc.org

@NorthCentralBronxHosp

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