Associate Insights February 2019





Congratulations to our Q3 2018 Corporate Award Winners!

News from OD

Department Spotlight

New Faces

Opportunities for Growth

John Chester – Excellence

Bryan Cable – Excellence

In the Community

Birthdays and Anniversaries

Rachel Matthews – Client Impact

Stuart Engle – Client Impact

Marcus Miller – Community Service Dawn Haley – Community Service

Aaron Ballengee – Innovation

Tyler Brooks – Innovation


Have you visited our new Transportation Insight Store?

Check out our Transportation Insight College Football Pick’em Winners 2018-2019

You have a private online shopping site where you can select the items and sizes of your choice.

It’s fast! It’s simple! It’s fun!

#1. Click here.

#2. Once there, click the link that looks like this:


The Truckload Pricing Department consists of two separate groups: Pricing Analytics and Carrier Development. Pricing Analytics , led by Caitlin Fitzpatrick, focuses on reviewing current client and carrier data to proactively make network recommendations, while also assisting Sales and Solutions in discovering new opportunities for truckload procurement. Once those solutions are designed, Derek Noble and the Carrier Development team begin to identify best-fitting, best-in-class carriers to maintain or improve service expectations at market competitive pricing.

In addition to these core functions, the Truckload Pricing group provides many ancillary services to improve both our client’s and our carrier’s experience:

• Provide current market intelligence associates who work with our clients and prospective clients. • Assist the sales efforts, both through on-site visits and data validation conference calls. • Participate in weekly strategy calls and Quarterly Business Reviews with many of our top Transportation Insight clients • Perform carrier satisfaction surveys on behalf of clients, and coordinate carrier summits when deemed beneficial. • Bring full Transportation Insight network visibility of shipping lanes to our carriers looking to optimize their routes and fulfill back-haul needs. The Truckload Pricing team truly believes we have the best jobs in the company because we have two customers — the shipper and the carrier — and we get to introduce them to each other. In addition, we interact daily with virtually all of our internal departments, and we view ourselves as a customer service department to each of you. The Truckload Pricing associates have a wide range of industry backgrounds and well-rounded talent. From Outsourced Execution, to Client Services, to truckload brokerage, to technical sales, we have the knowledge and desire to help. Just let us know how.


Mike Anderson – Client Solutions Director (Remote) Mike earned a bachelor’s degree in History from the University of California at Santa Cruz and a master’s degree in Public Administration from San Jose State University. His career includes 3PL and 4PL sales, and he owned a small freight brokerage, 3rd Hand Logistics, for just under six years. Mike has two adult children, Sam and Bella. Mike calls Port Hueneme, CA, home and enjoys time with family and friends, ocean sports, and his latest hobby, bow hunting, with his son. Thomas Perdue – Client Solutions Director (Remote) Thomas has worked in logistics for almost 18 years in all modes international and domestic, and all facets including operations, sales and project consulting. He has worked for companies like Landstar and Penske Logistics. Thomas earned a bachelor’s degree in International Business from Florida State University and is currently working toward an MBA from Villanova University. He holds a Master Black Belt in Lean Six Sigma and a certificate in Global Logistics from Cal State Long Beach. Thomas is married and has a daughter. He is an avid martial artist and is working on becoming an instructor. Mark Lewis – Client Solutions Director (Remote) Mark earned bachelor’s and master’s degrees in Industrial Engineering and Management from Oklahoma State University. He has spent most of his career in consulting, implementation and sales of broad supply chain solutions, including warehouse management, transportation, global trade and general supply chain operations optimization. Mark lives in Tulsa, OK, with his wife Karen who is a global VP at a leading travel services organization. Mark and Karen have two children: Luke, a senior in high school, and Mackenzie, who is a sophomore at the University of Arkansas. He is an avid hunter and angler, and along with his family, enjoys just about any outdoor activity. Tammy Rice – Senior Solutions Engineer (Remote) Tammy earned a bachelor’s degree in Business Administration from the University of Arkansas, with a concentration in Marketing and Management. She has worked the majority of her career in Northwest Arkansas within logistics and transportation management around implementation, solution design and process improvement. Tammy and her husband Vance, the chief of police at Mississippi State University, currently reside in Starkville, MS. Tammy has two children: a son, Garrison, who is currently attending Medical School, and a daughter, Kassidy, who earned a master’s degree in Accounting. In addition, Tammy has a lovable and often-spoiled-rotten golden doodle named Rylee. She enjoys traveling and exploring new places with family and friends, college sports, the beach, and family/friends game nights; which can become very competitive. Robin London – Data Entry Specialist (Van Buren, AR) Robin has been happily married to her husband for 30 years. She and her husband have an 11-year-old daughter named Mackenzie. Their family spends its time at the softball fields for games, practice and pitching practice. They also enjoy Lady Razorback Home Games. Robin has lived in Van Buren her entire life. Fun Fact: Robin worked in the fishing lure manufacturing business for 16 years and knows Bill Dance. Matt Stovall – Systems Engineer (Hickory, NC) Matt was born and raised in Mississippi. He moved to the Boone area in 1995 and has lived in the area since. Matt loves the outdoors and takes every opportunity to learn something new. He is an Eagle Scout and earned degrees in History and Philosophy from Appalachian State University. Tanner Kirby – Client Development Associate (Hickory, NC) Tanner earned a bachelor’s degree in Business Management from Appalachian State University. His hobbies include running, movies and listening to podcasts. Fun Facts: Tanner’s father worked for NASCAR as an official. Tanner is also the first one in his family to obtain a college degree. Carrie Sparks – Client Development Associate (Hickory, NC) Carrie is a Hickory native and the youngest of four siblings. A proud Hickory High Red Tornado, she was a member of the school’s back-to-back state basketball championship teams (1998-99). Carrie earned a bachelor’s degree in Communications with a minor in Social Anthropology from University of North Carolina-Chapel Hill, where a study abroad program in Florence, Italy, impacted her world view in a positive way. Fun fact: Carrie was rodeo announcer on Rodeo Sundays during her time spent working on a Western Camp in Wyoming. She loves the outdoors, especially hiking and backpacking in the N.C. Blue Ridge Mountains with her puppy, Lucy. Her 11 nieces and nephews keep her busy, and she is working toward Master Gardener Certification. Carrie’s passion in life is to live each day better than the last.

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Nana Manteaw - Senior Supply Chain Reporting Analyst (Hickory, NC) Nana is a graduate of Michigan Tech University earning his bachelor’s degrees in Business Administration and Psychology. Nana’s favorite hobby is playing soccer!


Some of the new opportunities for growth at Transportation Insight include:

Client Development Associate, Client Development (Hickory, NC) Client Solutions Director, Business Development (Charlotte, NC) Corporate Account Manager, Client Services (Remote) Accounts Receivable Specialist (Hickory, NC)

For more growth opportunities, please visit the Careers Page on the Transportation Insight website or contact Chrissy Sherrill at .


The goal of Service in Action (SIA) is to provide all associates with the opportunity to invest their time and talents in an organization that gives back to the communities in which we work and live. Our 2019 SIA representatives are Andrew McDonald, Angela Bates, Bryan Rueger, Dawn Haley, Jackson Tate, Josh Walker, Kristy Osborne, Lutchia Johnson, Marcus Miller, Becky Klutz, Peter Rhyne and Wendi Gonzalez. This team met on January 16 to discuss SIA’s goals for 2019 and set plans in motion to achieve them. Primary objectives for 2019 include: • Obtaining non-profit status and becoming and independent organization • Introducing a wide variety of community partners to our associates to provide diverse opportunities to serve • Enabling each person who wishes to volunteer to find a cause that touches their heart

Each market will provide information concerning upcoming events and volunteer opportunities available in your area. Events already in the planning stages include:

• Swing into Action Golf Tournament (Hickory) • Samaritan’s Feet shoe distributions (Hickory and Bentonville)

• Backpacks for Back to School (All Locations) • Holiday giving back events (All Locations)

Thank you to all associates for continuing to support the efforts of Service in Action and its community partners. If you feel led to serve others in our communities, please contact any SIA representative to learn how you can connect.

If you would like to be a part of Service in Action, please go to to learn how you can volunteer.


Amanda Grindstaff (NC) 2/2 Luke Shely (NC) 2/2 Chip Flynn (NC) 2/3 Gina Elmore (NC) 2/4 Jeremiah Hill (Remote) 2/6 Linda Graham (NC) 2/8 Dustin Smith (KS) 2/8 Belinda Bentley (NC) 2/9 Donald Craig (NC) 2/10 Brandon Eggers (NC) 2/10 Garth West (NC) 2/11 Rosalie Rogers (NC) 2/13 Elisabeth King (KS) 2/15 Joyce Lebeau (MA) 22 years Paul Thompson (NC) 17 years Charles Moore (Remote) 13 years Patrick Weaver (Remote) 12 years JR McMurphy (NC) 12 years Tanisha Wright (NC) 12 years Bryan Kaminski (NE) 12 years Jason Green (AR) 10 years Wendi Gonzalez (NC) 10 years Patricia Fawcett (MA) 9 years Conrad Fritz (NC) 9 years John Collins (NC) 8 years Renee Jones (NC) 7 years

Patrick White (GA) 2/16 Randy Abernathy (NC) 2/17 Annette Brown (KS) 2/18 Jesse Cuellar (KS) 2/18 Glenn Donoghue (NC) 2/18 Kevin Williams (NC) 2/18 Stacie Boydston (Remote) 2/19 Jeremy Parker (NC) 2/19 Jeremy Mitchell (Remote) 2/22 Julie Modes (MA) 2/22 Bryan Rueger (NC) 2/22 Chris Mendenhall (NC) 2/23

Kelly Mills (NC)

2/23 2/23

Sandy Niebur (NE) Paul Schmitz (GA) 2/23 Angie Richmond (NC) 2/24 Carol Doyle (NC) 2/25 Kelly Mitchell (NC) 2/25 Devin Neil (NC) 2/25 Jason Pohuski (OH) 2/25 David Nichols (Remote) 2/26 Gene Smith (NC) 2/26 Charlene Beaver (NC) 2/27 Joseph Pope (NC) 2/28


Casey Brassfield (KS) Danielle Gargus (NC) Timothy Morris (KS) William Shook (NC) Melanie Crafton (NC) Brandon Eggers (NC) Elisabeth King (KS) Joanne King (NC) Kelly Mitchell (NC) Raven McGuire (NC) Annie Dover (NC)

5 years 4 years 4 years 4 years 4 years 4 years 4 years 4 years 4 years 4 years

Tim Lebermann (KS) 4 years Chandra Gutgsell (NC) 3 years Stephen Palmer (NC) 3 years Meredith Gladden (NC) 2 years Walter Pinkston (NC) 2 years Rachel Ratledge (Remote) 2 years Bill Loftis (Remote) 2 years Ian Greene (NC) 1 year Elaine Garsow (NC) 1 year Amanda McCrickard (NC) 1 year Jeremiah Hill (Remote) 1 year Laura Stoddart (NC) 1 year

4 years Holly McFarland (Remote) 4 years

Jodee Fulton, HR Administration (ext. 5234) Kelly Mitchell, HR (ext. 5281) JD Moore, Talent Acquisition/Development (ext. 5094) Bryan Rueger, Talent Development (ext. 5237) Chrissy Sherrill, HR/Talent (ext. 5238) Josh Walker, OD Management (ext. 5230) ORGANIZATIONAL DEVELOPMENT TEAM RESOURCES

Published monthly by Transportation Insight’s Organizational Development team in collaboration with Corporate Marketing, Associate Insights is designed to promote a greater sense of community among all associates by providing updates on our people, our departments and our company.

310 Main Avenue Way SE | Hickory, North Carolina 28602 | 877.226.9950 |

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