FINAL - THA_Review_Magazine_April 2020

C O V I D - 1 9 S U R V I V A L G U I D E

GALLAGHER INSURANCE 5-step pandemic business continuity plan

A s the COVID-19 pandemic spreads, it is important now, more than ever, to take action on your business continuity plan. It will help guide your employees and your business through the uncertainty of this pandemic. Gallagher provides robust risk management and well- being strategies that aid with the protection of both your business and your people. 5 steps to safeguard your business during a pandemic 1. Review Evaluate your business continuity plan, insurance coverage and determine alternative plans. It is important to have an overview of your entire business and how you will continue to run during the pandemic. 2. Communicate Opening lines of communication within your business, with external stakeholders and vendors and with clients can help you respond to and develop mitigation strategies Make sure your business continuity plan is accessible to all those who may need it during and after the outbreak. 4. Prepare Have a core internal response team that can develop business mitigation processes and plans that can take action as needed. 5. Contact Keep in contact with your staff, stakeholders and clients on how your business is being impacted and responding to the crisis and what resources are available to support all those involved. in real time. 3. Educate

5 steps to safeguard your employees during a pandemic 1. Review Have an overview of the current position of your business and how it will respond during and after a crisis. Release any pre-written materials you may have such as health alerts, vaccination policies and communication protocols during the pandemic. 2. Communicate Share information with your employees about the pandemic, its scope and impact, your business continuity plan and direct them to credible sources like WHO or the Department of Health for further information. 3. Educate Give your employees up-to-date information about your pandemic safety response via email, text and company- wide updates. Issue travel advisories and any other steps you can take to limit the spread of the pandemic. 4. Prepare Review your physical workspace for any possible areas of contamination or anywhere that may be accessible for those outside of your company like delivery drivers and couriers. Take steps to increase office cleaning and improve company-wide hygiene. 5. Contact In case of emergency or spread of pandemic within your workplace, seek advice from the Department of Health for your state or territory so you can organise a coordinated response to stop the spread. For more details please go to the following page: www.ajg.com.au/pandemic-preparedness

THA HOSPITALITY—REVIEW: COVID-19 SURVIVAL GUIDE APRIL 2020 | 12

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