Case Studies Hampshire Fire and Rescue Services - Workforce Transformation & Development Consultant (HR) Hampshire Fire and Rescue Service is the statutory fire and rescue service for the county of Hampshire, on the south coast of England. The Brief Hampshire and the Isle of Wight Fire & Rescue Services (Fire Service) approached MRG needing support to evaluate their current Workforce Development (WfD) and Learning & Development offer, which was being provided through a Shared Services arrangement with Hampshire County Council (HCC). The Fire Service was seeking to undertake an assessment of its current WfD provision across Hampshire and the Isle of Wight and to complete an assessment of appropriate delivery models to improve the provision offered. The Challenge This was not a role for the faint-hearted, requiring a complex range of skills and experience with the personal qualities and presence to engage with a complex range of stakeholders across emergency services, local government and private sector suppliers. From the start, the MRG team understood the importance of demonstrating a clear understanding of the current service, its challenges, and the qualities that made it effective for the last 5 years. We spent time engaging with the Director of Corporate Services, analysed the brief and new corporate strategy and developed key recruitment priorities and the competencies required on a high-profile and politically sensitive appointment. These briefing sessions delivered results with a clear and agreed profile for the role and a creative recruitment process to engage a diverse range of leadership talent. The recruitment campaign was visually creative, with rigorous assessment and effective stakeholder engagement built in. The final candidate pool comprised local government and public sector HR/OD and Workforce Development consultants. The Result Of the diverse shortlist presented, HFRS interviewed 5 consultants and identified a clear candidate of choice. The consultant onboarded and worked entirely remotely during the COVID-19 pandemic and delivered the brief, advising on inputs to the delivery model appraisal, and measures of viability, and provide, as outputs, delivery model appraisals.
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