Aftermarket Service Support. Response you can rely on.
We recognise that lives, properties and livelihoods can depend on a pump’s performance. Our belief in service excellence and minimum downtime means we embrace our commitment to ‘go the extra mile’. Trusted expertise Our SPP Field Service team is pivotal, providing on-site rapid response for emergency repairs and planned contractual maintenance. If you require installation or site assistance our Service division will be happy to assist you, please email us: service@spppumps.com or call us on +44 (0) 118 932 3123
Advanced diagnostics With five service centres strategically located across the UK, expert support is just a call or email away. All SPP service centres offer specialist services including Computerised Fluid Dynamics analysis, surge analysis, sump analysis, piping analysis for suction pressure and natural frequency analysis – an accurate, powerful way to investigate, optimise and balance customer systems for optimum performance and reliability. Service network sites are ISO 9001 approved, delivering OEM specification, warranty and test-certificated repairs. Our ‘no compromise’ service reputation attracts leading third-party specialist manufacturers. Descote valves, designed for all dangerous, corrosive, inflammable, pyrophoric, noxious media and all category M fluids as per ASME B31.3, trust SPP as their only UK Service Provider. We are also proud to be a chosen partner by SKF Bearings in the UK. This has led to all our service centres being the only UK approved SKF Certified Rebuilder of Pumps. SPP also works with SKF globally and is the first port of call for SKF customers needing pump repairs and services. Although we provide support for all kinds of rotating equipment, ranging from electric motors through to diesel generators, we also enjoy a strong reputation for valve repair and refurbishment. Service Centre phone numbers: Scottish Service Centre: +44 (0) 1236 455035 Northern Ireland Service Centre: +44 (0) 2890 469802 Northern Service Centre: +44 (0) 161 366 7309 Wales &West Service Centre: +44 (0) 1594 832701 Southern Service Centre: +44 (0) 2380 616004 Genuine Parts Our Parts division is well known in the industry for their understanding of timely performance. When a British Gas platform in the North Sea required spares and pump ends, the team responded in a greatly decreased delivery time, saving them millions of pounds in lost revenue.
All sites in our service network are ISO 9001 approved, delivering OEM specification, warranty and test- certificated repairs.
Parts division phone number: If you require any spare parts, please email our Parts division at: spares@spppumps.com or call us on +44 (0) 118 932 3123
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