IMPORTANT UPDATES TO CIGNA VISION. New features and benefits are coming your way.
Healthy vision is important to your overall health. And a routine eye exam is just one of the steps you can take to ensure your eyes stay healthy for years to come. Cigna Vision wants to make sure taking care of your eyes is easy. That’s why you’ll enjoy enhanced benefits that offer convenience, choice and savings.
What about Cigna Vision is changing? When your Cigna Vision plan renews, you will be able to take advantage of a larger network and more opportunities to save. You’ll also have access to enhanced tools that allow you to search for network providers, estimate costs and even schedule appointments online.* How has the network changed? The new network includes more than 24,000 independent provider locations and more than 10,000 national and regional retailer locations for added convenience and savings. Every provider in our vision network is carefully selected to ensure you have the flexibility to choose the right option for your needs. Examples of national and regional retail providers include LensCrafters ® , Pearle Vision ® and Target Optical ® . Plus, we offer online in-network options through LensCrafters.com ® , Ray-Ban.com ® , Glasses.com ® , TargetOptical.com ® and contactsdirect.com ® .
How do I find an in-network provider? You can find an in-network provider by visiting Cigna.com ® and using the provider locator. Search for a new provider by using the following steps: Cigna.com > Find a doctor > Employer or School > Additional Directories > Cigna Vision Directory (Serviced by EyeMed) You can search for in-network vision care providers by location or by name. Provider results will include additional information, such as languages spoken, office location, office hours, services provided, brands of designer frames sold and more. You can even make an appointment online with providers who offer this service.*
Offered by Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company or their affiliates. 969624 01/23
What if my provider is not included in the new network? You can still visit your provider by using the out-of- network benefits of your Cigna Vision plan. However, you will need to pay the total amount due at your appointment. To get reimbursed, you can submit a claim form with an itemized receipt. The claim form can be found in the Forms Center of myCigna.com ® . Keep in mind that you’ll need to pay for charges not covered under your plan and it generally costs more to use an out-of-network provider. Choosing a new in-network provider will have lower out-of-pocket costs and help you to avoid filling out extra forms. What else can I do on myCigna.com? In addition to finding details on in-network providers, you can also estimate costs, access your ID card information, and view details about your plan benefits and claims. You can even access special offers with Cigna Vision retailers and online providers. And it’s all available 24/7 in up to 160 different languages. How will this change affect the timing of my vision benefits, such as an annual exam or the purchase of glasses? The frequency for how often you can receive specific benefits will not change. Please review your plan information on myCigna.com for details.
How will new or recent claims be managed? All in-network claims will continue to be managed by your provider, who will submit them directly to Cigna. Out-of-network claims will require you to submit a claim form that is available on myCigna.com in the Forms Center. How will I find information about an older claim? Before your plan renews, you will be able to find your claims on myCigna.com . After renewal, please call 1.800.CIGNA24 for help. Whom do I contact with questions? Visit myCigna.com to review your plan information, or call 1.888.353.2653 if you need help searching for a provider.
* Online scheduling available with select providers. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. All pictures are used for illustrative purposes only. 969624 01/23 © 2023 Cigna. Some content provided under license.
QUESTIONS? WE’VE GOT HELPFUL ANSWERS.
What you need to know about Cigna Vision.
How do I use my vision benefit? 1. Locate a provider of your choice by visiting the provider locator on myCigna.com ®. 2. Schedule an appointment. Many of our providers also offer walk-in appointments. 3. When you arrive, present your ID card or simply provide your name and date of birth. 4. An in-network provider will file claims on your behalf. If you use an out-of-network provider, you will need to submit a claim form and itemized receipt to get reimbursed for charges that are covered under your plan. Can I schedule an appointment online? Yes. The appointment scheduling tool is available through the provider locator. Just go to myCigna.com , enter your zip code, select “Find a Provider” and then select “Schedule an Eye Exam Online.”* Will I be able to choose any eyewear product? Yes. You can apply your vision benefit toward any available frame or brand of contact lens that fits your vision needs and lifestyle. Do I have access to any additional discounts? Yes. Your vision plan also includes savings above and beyond the benefit, such as 40% off additional complete pairs of prescription eyeglasses and 20% off nonprescription sunglasses at participating in-network eye doctors.**
Questions about Cigna Vision? Go to myCigna.com or call 888.353.2653.
* Online scheduling available with select providers. ** Discounts only available at participating in-network providers. Does not apply to discount plans. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative. All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company (L) (CHLIC) or its affiliates. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. All pictures are used for illustrative purposes only.
969610 01/23 © 2023 Cigna. Some content provided under license.
Page 1 Page 2 Page 3Made with FlippingBook - professional solution for displaying marketing and sales documents online