Industry Trends Global megatrends affecting High Tech Industries
Focus on customer intimacy
Everything-as-a- Service (XaaS) models XaaS and consumption- based business models are on the rise, with many high tech companies now selling outcomes instead of products.
Chip shortages and supply chain disruptions The chip shortage, the pandemic, and war have exposed major holes in tech supply networks. Leaders need end-to- end visibility to adapt.
Smart digital products
More customers are demanding smart digital products that can dynamically adapt to market, consumer, usage, and environmental needs.
Innovation alone isn’t enough. Tech companies
v
must compete on customer intimacy,
leveraging deep insights to gain – and keep – trust.
By embracing these trends, High Tech companies can address consumption-based business models, improve their supply chain operations, focus on customer experience support, and meet the growing demand for sustainable products. This will ensure their long-term viability and maintain their competitiveness in the market.
Read The Key to Everything- as-a-Service Delivery
Read the TrustRadius Market Report
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