Student Representative & Wellbeing Coordinator Candidate Information Pack
Contents
Background University of the Arts London (www.arts.ac.uk) is a hotbed of creativity, innovation and invention across the knowledge economy. It draws together six Colleges with international reputations in art, design, fashion, communication and performing arts. The University has a world-class reputation and is made up of 6 equally renowned Colleges, Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL is home to a diverse body of 19,000 students from 130 countries. We are proud of our international student and staff community, creating a vibrant, multi‐cultural environment.
Background
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Accommodation Services Pages 6-7 Job Description & Person Specification Pages 8-9 The Recruitment Process Pages 10
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University of Arts London University of the Arts London is in the top 5 universities in the world for art and design.
• Over two thirds of the winners of British Designer of the Year are UAL alumni. UAL alumni have taken home the award for the past three years running (2015 – 2017). • 14% (20) of the Current Royal Designers for Industry are UAL alumni. • Over half of the fashion designers that showed at London Fashion Week 2018 are UAL alumni. • Other alumni have gone on to take home some of the industry’s most prestigious art and design awards including BP Portrait Award, Jerwood Prize, Taylor Wessing Photographic Portrait Prize, Queen Elizabeth II Award for British Design, Minerva Medal, BAFTAs, Golden Globes and Oscars.
They offer an extensive range of courses in art, design, fashion, communication and performing arts. Their graduates go on to work in and shape creative industries worldwide. UAL has produced over half of all Turner Prize winners since its inception in 1984. • Half the Turner Prize nominees and both winners for 2016 and 2017 were UAL alumni • 36 of the 77 Royal Academicians are UAL alumni, serving or former staff.
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Accommodation Services
UAL Accommodation Services is a vibrant multidisciplinary and diverse team, priding ourselves on innovation, high standards, customer focus and student experience. We currently accommodate over 3,200 students in 12 halls of residence located throughout London on fixed term tenancies. The department is comprised of Central Accommodation, Residential Operations, Communications and Marketing, Finance, a Social Programme and a Commercial Summer Business.
We’re really excited to welcome Archwood House to our halls’ portfolio in September 2022. Built exclusively for UAL students, the building is a new development, with modern features and furnishings throughout. It is located in Camberwell, which is an ideal location for students studying at Camberwell College of Arts, and London College of Communication. It is also a short bus ride or cycle into the centre of London.
Further information can be viewed on their website at https://www.arts.ac.uk/study- at-ual/accommodation/halls-of-residence/archwood-house
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Job Description
Person Specification Specialist Knowledge/Qualifications • Ideally Educated to Degree level (preferably in Events/ Marketing or similar) Relevant Experience • Experience of planning and delivering wellbeing initiatives and passion for working with young people. • Experience of managing student reps Communication Skills • Strong copywriting skills with Mailchimp or email marketing skills desirable • Communicates effectively orally, written and/or using visual media Planning and Managing Resources • Plan, priorities and organises work to achieve ob - jectives on time Teamwork • Work collaboratively in a team or with different professional groups Student Experience or Customer Service • Provides a positive and responsive student or cus - tomer service Creativity, Innovation and Problem Solving • Uses initiative or creativity to resolve day-to-day problems
Job Title:
Student Rep & Wellbeing
Accountable to: Contract Length: Hours per week:
Student Experience Coordinator Manager
Permanent
35
Weeks per year:
52
Salary: Service:
£30,777- £37,468 per annum Student Experience Team
Grade:
3
Location:
Halls and Colleges
Purpose of Job: The role will be responsible for developing and co- ordinating all wellbeing initiatives, leading on the Buddy Up Scheme and wellbeing events across halls, overseeing the wellbeing budget and ensuring student reps are supported throughout the academic year. The post holder will be responsible for the training and co- ordination of 2 x Senior Reps and 18 x Hall Reps (Art - sTemps). Although the role will be normal office work - ing hours some events will require weekend or evening work agreed in advance. Duties and Responsibilities • To collaborate with the Student Experience Man- ager, Events Officer and Events Administrator in the planning and delivery of the events programme. • To manage the wellbeing events programme in- cluding its use across all marketing collateral both internal and external including a long-term devel- opment plan. • To coordinate, support and develop the student Senior Reps and Hall Reps by communicating reg - ularly, holding regular one-to-one’s, delivering training, acting on feedback, coordinating working hours and providing advice. • To support with communication platforms such as Discord and liaise with marketing on senior rep du - ties in regards to social media • Work directly with the Accommodation Services Department Communications and Marketing Team to coordinate marketing campaigns for wellbeing across multiple platforms including; email, social media, web, print, digital screens and all other dig- ital platforms. • To write award bids and proposals in order to get the Social Programme recognition ie CUBO Awards. • To assist in building and carrying out a wellbeing strategy through competitive research, platform determination, benchmarking and audience iden - tification.
• To produce monthly wellbeing reports detailing au- dience engagement across events and the Buddy up Scheme and suggestions for future improve - ments. • To support the Events Administrator with event enquires through multiple contact methods includ - ing; email, telephone, web and social media. • To develop a Social Programme and Wellbeing campaigns calendar alongside the Student Experi- ence Manager, Events Officer and Communications and Marketing Manager. • To oversee the wellbeing budget including; month - ly reporting, invoices, new suppliers, refund re - quests, purchasing and expenses. • To manage wellbeing campaigns and new initia - tives (ie: recruitment) to support the work of the Student Experience team. • To identify and select through recruitment and in - terview a pool of student reps and advocates to work across the university. • To support colleagues in the Student Experience team and to assist in developing an ongoing train- ing and development programme for reps and ad- vocates. • To communicate efficiently with university depart - ments and key team members to ensure that a co- ordinated and efficient service is provided. • To work in collaboration with other teams across UAL (i.e. Internal Communications, Student Servic - es, Students’ Union) • Occasionally work events which may be out of hours including both evenings and weekends. • To perform such duties consistent with your role as may from time to time be assigned to you any - where within the University. • To undertake health and safety duties and respon - sibilities appropriate to the role. • To work in accordance with the University’s Digni- ty at Work policy and the Staff Charter, promoting equality and diversity in your work.
• To undertake continuous personal and profes - sional development, and to support it for any staff you manage through effective use of the University’s Planning, Review and Appraisal scheme and staff development opportunities. • To make full use of all information and com - munication technologies in adherence to data protection policies to meet the requirements of the role and to promote organisational ef - fectiveness. • To conduct all financial matters associated with the role in accordance with the Univer- sity’s policies and procedures, as laid down in the Financial Regulations. Key Working Relationships: Managers and other staff, and external partners, suppliers etc; with whom regular contact is re - quired. • Student Experience Manager • Events and Summer Programmes Coordinator • Events Administrator • Creative Assistant/ Office Assistant • Student Reps • Communications and Marketing Manager (Ac - commodation Services) • Communications Executive (Accommodation Services) • Residential Operations Team Specific Management Responsibilities • Budgets: 35k (Marketing & Wellbeing budgets) • Staff: Senior Reps (x2) and Reps (x18) Other: Marketing
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The Recruitment Process For a confidential conversation please contact our advisor Anna Kacprzak of The Management Recruitment Group.
Applications should consist of a comprehensive CV and a covering statement.
Applications should be sent to Anna.kacprzak@mrgpeople.co.uk
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