HES Services and Support Brochure 2019-2020

2019 - 2020

Services and Support

For Education Providers

Follow us on Twitter: @HES_orguk

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Dear Educators, Senior Leaders and Governors, We are pleased to provide you with our services brochure for 2019/20, which gives an overview of the professional services we provide to the education sector. This year, we are delighted to announce the launch of our digital e-book version of the brochure, which can be accessed online and on mobile devices. Our aim is to ensure you will always have access to the most up- to-date information to make informed decisions about our services. Havering Education Services (HES) prides itself on providing and brokering cost-effective and responsive services to the education sector. Under the current economic and educational landscape, we recognise the continuing pressures on your budgets and the impact on your ability to purchase services. It is with this in mind that we are determined to ensure you get value for money from our services in terms of competitive pricing, quality of service and the real impact our provision delivers on outcomes at your setting. As a committed, customer-focused provider, we continually seek and deliver improvements to our services and ways of working. This enables us to strengthen relationships with school leaders and build effective partnerships and collaborations that enhance the support you receive from HES. We therefore welcome your views and thoughts on the information provided in our brochures, on our traded services portal at www.hes.org.uk or on any aspect of our work. Contact our helpful and friendly Commercial Services Team on 01708 431561 or support@hes.org.uk if you have any questions, comments or suggestions about this brochure. You can also contact our team if you would like to purchase our services. We look forward to working with you and wish you success in the great work you do for your pupils, staff and the wider community.

Best wishes The HES Team

For more information, please visit www.hes.org.uk or email support@hes.org.uk

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Contents:

OUR SERVICES: Alternative Provision Service (APS)

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Attendance, Behaviour and Traveller Education Service

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Brokerage Service

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Building Alarm Monitoring (Redcare)

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Catering Services

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Communications

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Education Computer Centre – Computing Support

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English as an Additional Language (EAL)

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Europa Centre

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Finance Support Service

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Governor Services

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Grounds Maintenance

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Havering Adult College

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Havering Music School

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Health and Safety Advisory Service

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Health and Wellbeing in Schools Service

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Human Resources

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oneSource Assurance Services (Internal Audit)

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Passenger Travel Services

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Payroll Service

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Printing Services

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Procurement Unit

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School Improvement Services

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SIMS Support Service

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Alternative Provision Service (APS) Working together in collaboration. The Admissions and Inclusions Team has an established and professional Alternative Provision Service that supports schools to provide education for their most vulnerable pupils. It sensitively matches pupils to programmes enabling engagement, increases attendance, promotes wellbeing and improves attainment and progression. By securing and maintaining the quality of alternative provisions, schools can be assured that they are selecting from the highest quality educational options. They are supported with the matching and selection of options that include core and vocational delivery, social skills development and Special Educational Needs (SEN), including Education Health Care Plans (EHCP) Statutory Assessment Support.

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What the service offers l Approval and quality assurance of alternative provision

Why choose us

l Provides schools and academies with AP assurance that Ofsted describes as ‘ Robust arrangements with the Local Authority ’ l Centralised systems and processes to support efficient and effective matching and placing of pupils into alternative provision l Funding support through social inclusion and other funding streams that the service has acquired l Highly skilled and experienced team to support communication between school, family and alternative provision provider l Tracking and monitoring web-based platform to support schools and academies with attendance and behaviour compliance l High-quality placements and flexible support available when required alternative provision providers that have been approved and health and safety checked l Membership of the half-termly AP Network meetings, which provide up-to-date advice as well as guidance on statutory requirements and standardisation across the AP community l Notification and presentation of new providers joining the network l Ongoing access to new high-quality

l Pupil matching

l Assessment gateway to other support services l Alternative provision legislative guidance l Brokering service between school and provider l Continuous professional development and training l Web-based attendance tracking system. The standards that are applied have been set out by the Department for Education and Ofsted and are in response to Charlie Taylor’s recommendations (2012) and the London Councils Quality Assessment Framework for Alternative Provision. The framework and working practices are also in compliance with ‘Alternative Provision, statutory guidance for Local Authorities’ (January 2013), Keeping Children Safe in Education (September 2018) and Working together to Safeguard Children (September 2018). l Alternative provision partnership membership

l Quality assurance feedback

l Case responses within 2 working days.

Contact us: Lee Clegg | Inclusions Team Leader and AP Commissioner | 01708 431 251 | lee.clegg@havering.gov.uk Janet James | Admissions and Inclusions Manager | 01708 433 531 | janet.james@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Attendance, Behaviour and Traveller Education Service Building capacity and better outcomes every day for children who have attendance, behavioural and emotional barriers to learning. We are a professional and approachable team. Our priorities are getting to know your school staff and how your school attendance and behaviour systems work so that together we can add real value. We provide an inclusive wrap-around service that promotes student and staff well-being to the highest level.

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for pupils aged 7–18 years. For quality assurance, this service is supervised by our own in-house clinical team. For ease, sessions are 1-2-1 and some groupwork is offered. Schools can purchase sessions or whole/half days of in-school support. l Training Offer: Our comprehensive training offer is delivered by skilled facilitators that are fully qualified and accredited. Our training ranges from whole school, such as Restorative Approaches and Positive Handling, to shorter courses that cover Traveller Awareness and support for teaching assistants. Why choose us Our service is backed by educational and therapeutic specialists achieving and maintaining student wellbeing with direct access to a multidisciplinary service of excellence. All our packages include support from our 52-weeks-per-year helpline! For quality assurance, all staff members are suitably qualified and highly skilled. All staff attend regular training and our case work is closely supervised by senior members. We keep schools informed and your staff trained on current and emerging initiatives to help promote and maintain good attendance and behaviour in school, providing guidance that is both purposeful and practical!

What the service offers l Attendance Service: A dedicated

Attendance Specialist provides professional casework support and guidance, including necessary legal processes to promote excellent attendance. Our service also includes support at key transition phases, late gates, parental meetings and assemblies. Our comprehensive Attendance Coding training is particularly well received across boroughs. l Behaviour Service: A whole-school approach to behaviour management and student well-being. Our Behaviour Consultants facilitate well-coordinated plans and strategies to improve staff confidence with school behaviour management. Individual pieces of work have included support with complex transitions, supporting children to understand diagnoses, managing anger and building self-esteem. l Guidance and Support Beyond Teaching: We recognise that senior school leaders often need access to expert guidance for their pastoral and school office staff. We are able to offer flexible supervision packages for your school Attendance Officer and Home School Support Worker, overseeing complex casework and ensuring a multi- disciplinary team around the child. l School-based Counselling: A well- resourced school-based counselling service

Contact us: Penelope Denny | Attendance, Behaviour and Traveller Service Manager | 01708 432 667 penelope.denny@havering.gov.uk Tracy Bowden | Attendance and Behaviour Coordinator Court Lead | 01708 433 741 tracy.bowden@havering.gov.uk Team contact number | 01708 431 777

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Brokerage Service Working together with you to get a better deal with suppliers.

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Established in 2013 in conjunction with local schools, the Brokerage Service harnesses the collective influence of schools and settings and their aggregated buying power to achieve access to best value, quality and market-tested suppliers of goods and services that can be used with confidence. The Brokerage Service is designed to offer choice of competing suppliers, which helps to drive down costs and raise the quality of service.

Why choose us l You will have day-to-day access to a highly rated brokerage team: - Over 90% of customers rated us good or better for responsiveness, customer focus and quality of service. You can count on us to promptly resolve any issues that may arise with suppliers. l We keep you in the driving seat of the end-to-end supplier selection process: - Schools and settings decide what services we tender. - The procurement process – from specification to contract award – involves input from headteachers, business, fnance and, operations managers. Thereby ensuring your needs are met. ‘‘I have procured through the Brokerage Service on a number of occasions and can honestly say that I have saved both time and money by doing so, with the reassurance that suppliers go through an intense and thorough vetting process.’’ - Primary Academy Trust, Chief Financial Officer

What the service offers l Easy access to wide range of suppliers across multiple product/service categories, including: Waste management, cleaning services, washroom facilities, building works, educational supplies, managed print solutions (photocopier), telephone systems, security systems, occupational health etc. Contact us for the full catalogue. l Reduced administrative burden in terms of: - The time and cost compared to running a full procurement procedure on your own each time you want to let a contract. - Advertising the requirements and identifying capable suppliers through competitive procurement. l Reduced product and service costs owing to aggregation of demand: - We are able to leverage volumes across schools and combine requirements to negotiate more attractive concessions from suppliers in terms of lower unit costs and contract terms. - Larger volumes mean our suppliers usually commit to keeping prices fixed for up to 3 years. Compliance: - Peace of mind in knowing that you will be compliant in your purchasing and/ or contract letting because we have tendered all our services through a robust national and OJEU process. l

Contact us: Michelle Tarten | Contracts and Brokerage Manager | 01708 431 108 | michelle.tarten@havering.gov.uk Commercial Services Team | 01708 431 561 | support@hes.org.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

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Building Alarm Monitoring (Redcare) The service monitors intruder and fire alarm systems using BT Redcare equipment.

What the service offers We can provide monitoring of your building alarm systems based on your requirements. We are able to connect your existing alarm system panel to our Alarm Receiving Centre (ARC) using BT Redcare equipment. This allows the panel to communicate threats to the ARC, which will phone your nominated key holder, who can be a site manager, other site official or a security company. In the event of fire alarm activation, the ARC will call the fire brigade.

Benefits to your school

l Added protection for staff, pupils and visitors l Added protection for property and resources

l Deterrent to intruders

l Permanent record of incidents and events l Potential for lower insurance premiums

l Peace of mind for the school.

Contact us: Neil Bartle & Linda Gibson | Building Alarm Managers | 01708 724 143 telecaremanagement@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Catering Services HES Catering Services is London’s foremost local authority caterer. We provide a wide range of services founded on quality of service, quality of food and quality and sustainability of ingredients. As well as working in partnership with local schools and academies to provide award-winning meals and services, we are highly active in the local community with our committed team. Hospitality catering is another key element of our business and we can provide advice, support and training in any of the above.

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What the service offers l Nursery meals

Why choose us

l We will provide a lunch service offering a choice of three main meals following our 3- week menu cycle l We operate to Silver Standard of Food for Life l Our food is free from additives, hydrogenated fats and undesirable E numbers l Over 80% of our meals are cooked from scratch using fresh, local, seasonal ingredients l Over 20% of our ingredients are sourced from London and the Home Counties l Over 25% of our menu is certified organic or MSC-certified l We will respond to complaints within 24 hours l We are an ethical provider and ensure that we recognise our impact on the environment through operating to the ISO14001 Environmental System Management l Approved Supplier on the ESPO framework.

l Primary meals – with our specialised Crunch Bunch brand l Secondary meals – with our specialised Delish brand

Hospitality plus service

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Managed service

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l We offer a full consultancy service to help you get the best for your school catering Cashless solutions. With our cashless solution partner (sQuid) we can provide a free-of-charge full cashless solution for your school, which can be used for your school dinners, school trips, uniforms and school clubs, or anything else that may require payment. This will be provided alongside the school dinner money for easy payment of school meals to make your school totally cash free. l

“I find that HCS are a very professional organisation to work with and quite unique in the market, due to their openess and level of communication. They are clearly in business to provide quality healthy food to the students at the schools/academies that they work with and not just about turning a profit with minimal involvement. Their Head Office fully supports the staff on site and all relationships between Area Manager and Canteen Manager work! They are innovative as an organisation, always looking at technology opportunities to enhance service and communication and are now happily working with us to fully utilise the data stored in the Cashless System to provide marketing opportunities.’’ - Secondary Academy, Business Manager

Contact us: Dennis Brewin | Head of Catering | 01708 433 211 | denis.brewin@havering.gov.uk Dennis McKenzie | Business Manager | 01708 434 739 | dennis.mckenzie@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Communications Havering Council’s ‘Living in Havering’ magazine reaches over 106,000 households across the borough and its email newsletters reach more than 54,000 fully GDPR- compliant subscribers. The council’s Communications Team can provide your school with advertising opportunities in print and online publications.

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Benefits to your school Schools can contact the Communications Team for support for media and crisis management advice. By promoting your school via council publications, your message will reach every household in the borough.

What the service offers The Communications Team provides a graphic design service to support any design work required, for both internal and external audiences. Advertising in the council’s publications can be for one-off events or promotion of ongoing services via the magazine or email bulletins.

Contact us: Communications Team | 01708 434 771 | communications@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Educational Computer Centre – Computing Support

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The ECC Computing Support for schools offers you remote and onsite technical support for an ECC-supplied “hybrid” administration network combined with a curriculum-based RMCC4® in partnership with RM®. The PNTS1/PTS1 service provides a time allocation of technical support for all your computing needs on supported hardware and software.

What the service offers

Computer repairs

l The repair of school-owned computer equipment that is currently supported by the Education Computer Centre (CRS1) Other support services l Apple/Android support (APP1, included with PNTS1) l Primary, Hosted SIMS Server (PHS1) l Primary, Technician On-Site - 18 visits Term Time (PTOS1) l Primary, Technician On-Site - 32 visits Term Time (PTOS2) l Admin Remote Backup Year 1 (RBAY1) l Admin Remote Backup Annually (RBAY2) l Curriculum Remote Backup Year 1 (RBCY1) l Curriculum Remote Backup Annually (RBCY2) l Admin Server Replacement Service (SRSA1) Why choose us l Suitably qualified and experienced staff are used to deliver our services. l All personnel enhanced DBS checked. l All information used is presented clearly, free from jargon and without ambiguity. All direct communication with customers will be tailored to suit the individual need. l Bespoke options are available to suit schools’ budgets and needs.

l Technical support and advice on your networked systems, network cabling and internet access, including broadband connections provided by LGfL l Resolution of any LGfL-related issues l Support and advice in the purchase and use of peripherals, including data acquisition software l Installation of virus checking software for your ECC computer systems l Advice to schools contemplating purchasing software with supported machines l Installation of licenced software, including Microsoft OVS agreements l One-to-one advanced high-level consultancy for developing your ICT resources and making best use of them l Schools with RM curriculum-based networks will have additional access to RM technical support resources. Core support services l Eighteen hours of support per year for schools without an RM curriculum-based network (PTS1) l Thirty-five hours of support per year for schools with an RM curriculum-based network (PNTS1) l Two weekly visits for an ECC managed service for RM curriculum-based networks and ECC- supplied admin networks (PNTS2). l Advice on new software/hardware developments

Contact us: Gary Bedding | Educational Computer Centre Manager | 01708 432 515 (option 2) | gary.bedding@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

English as an Additional Language Team (EAL)

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A long-established and highly regarded professional service providing schools and academies with support around the inclusion, progress and attainment of the full range of EAL learners from those very new to English to those who are competent but not yet fluent. A service delivered by dedicated EAL advisers with recent and relevant school improvement experience, supporting schools effectively across every key stage. The advisers have a thorough understanding of local and national issues around EAL, are adaptable to meet your school’s context and current needs, and are readily available by phone or email.

What the service offers l A named professional as the link for each school l Responsive telephone and email support regarding EAL l Strategic consultancy support for headteachers and senior leadership teams l Operational support for Inclusions Managers, EAL Coordinators, teachers and teaching assistants l Access to high-quality EAL CPD courses and network meetings l Focused work around admission, induction and second language acquisition l Facilitation of accurate assessment of EAL learners working below age- related expectations l Advice around tracking progress for vulnerable individuals and groups l EAL health checks to support self- evaluation of provision and outcomes.

‘‘The EAL team are incredibly responsive and supportive in school. They are always at the end of the phone or email and ready to offer advice then and there.’’ - EAL Coordinator, Havering Primary School

Contact us: Carol Rockey | EAL Adviser | 01708 431 651 | carol.rockey@havering.gov.uk Michelle Wain | EAL Adviser | 01708 431 650 | michelle.wain@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Europa Centre The Europa Centre, based in Upminster, has provided a unique and exciting language service since 1986, supporting primary and secondary students in learning and practising their language skills. We have established an excellent reputation for our fully interactive and immersive linguistic experience for both students and visitors alike. The Europa Centre boasts its own indoor European town setting without ever getting on a plane! Walk through our doors and step into a world of language learning.

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What the service offers During the school visits, the students will work alongside highly experienced and trained language assistants. Students will have the chance to develop, practise and improve their language skills with native speakers. We offer different school visit packages for primary and secondary aged children. For Key Stage 2: Primary Years 4–6 (maximum 30 students per visit) l Package A2: Puppet Show Theft – town and people l Package B2: Missing Animal – animals and colours For Key Stage 3: Secondary Years 7–9 (maximum 30 students per visit)

Why choose us

l France, Germany and Spain all on your doorstep: No need to organise expensive and time-consuming trips abroad. The Europa Centre is based in the London Borough of Havering. l Students can benefit from the experience of interacting with native speakers in a realistic way. l Target language used at all times. l Speaking practice for GCSE exams. l Make it an annual event during your European Language Week for your language department and their students. l Boost beginners’ interest and confidence in language learning.

l An end of year trip for students to demonstrate their newly acquired language skills.

Package A3: Theft – town and people

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l Package B3: Missing Person – town and people For Key Stage 4: Secondary Years 10 and 11 (maximum 30 students per visit)

l Revision opportunities before a trip abroad.

Package A4: Theft – town and people

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“Every opportunity is well used to practise and extend students language skills” - Sancton Wood School, French visit, Yr. 7

l Package B4: Missing Person – town and people For Years 9–11 (maximum 25 students per visit) l Package C: Missing Person – town and people l Package SEN: Puppet Show – town and people

Contact us: Carole Vuarrier | Schools Provision Coordinator (Languages) | 01708 431 681 | carole.vuarrier@havering.gov.uk enquiries-adultcollege@havering.gov.uk | 01708 434 955

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Financial Support Service An experienced team of specialists with in-depth knowledge of school and academy finance who are fully conversant with local authority and EFSA requirements on budget management and reporting. Our team provides expert advice and support on the setting, running and reporting of your budget and all other aspects of financial management. We provide a comprehensive pack for multi- year budget planning, including spreadsheets that can be tailored to your specific needs. This is supplemented by on-site consultancy and telephone support available throughout the year.

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l Budget management training

What the service offers The standard service:

l Support with the use of Excel for financial reporting Additionally for LA-maintained schools: l Support with the completion of the Schools’ Financial Value Standard l In-depth analysis of benchmarking data l Support with the establishment of operating leases Additionally for academies: l Checking of ESFA funding schedules to ensure accuracy l Support with the completion of budget and other financial returns to ESFA, including the BFRO and BFR l Developing spreadsheets and consolidating FMS accounts for MATs l Support with interpreting and processing auditors’ year-end adjustments Budget support packages We offer LA-maintained schools the opportunity to purchase a programme of termly or half termly support visits. Why choose us l We have experienced staff with considerable knowledge of school and academy financial management l Our budget planning pack and salary tools are comprehensive yet easy to use l We are conversant with the financial reporting requirements of LAs and the ESFA. l Compliance checking of leases

l A budget planning pack personalised for your school l Easy-to-use salary calculators that can be prepopulated from payroll reports l Excel spreadsheets for multi-year budget planning l Ability to link the budget to the School Development Plan and to plan for the effective use of the Pupil Premium l Telephone support on budget and financial and accounting procedures l Written guidance on financial procedures, including year-end and accruals Additionally for LA-maintained schools: l Completion of the DfE Consistent Financial Reporting return l Final close of FMS accounting year l Provision of local financial benchmarking l Guidance on the Schools Financial Value Standard l Spreadsheets for High Needs and Pupil Premium Funding Additionally for academies: l Liaison with the academy’s external auditors Additional support available on a consultancy basis may include: l Budget preparation, monitoring and forecasting l Assistance with bank reconciliation l Costing of staffing options, for example in restructure planning l Preparation of statements for finance committees with attendance at meetings if desired l Multi-year budget planning

Contact us: Nick Carter | Principal Finance Officer (Schools) | 01708 431 651 | nick.carter@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Governor Services Our experienced team will ensure that your governing body or trust board is kept up-to-date and stays compliant with the relevant regulations and requirements, and makes a positive contribution to the leadership and management of your school.

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We can provide support for your governing body/trust board from compilation of the bespoke agenda, advice and guidance at meetings, and preparation of accurate minutes. Support is available 52 weeks a year and there is a comprehensive training programme. Additional support can be purchased for issues including parental complaints and clerking for pupil exclusion and HR hearings.

What the service offers A comprehensive service to support governing bodies and trust boards available from an experienced team 52 weeks a year. Meeting support and advice package l A named Governor Development Officer will work with you to produce bespoke GB meeting agendas. A clerk will attend your meetings to offer procedural advice and produce accurate minutes. l All meeting documents available online via GovernorHub, which also provides a platform for governor communication and an up-to- date news feed on educational matters. l Advice and guidance can be sought on all governance issues via email, telephone or by appointment. l Additional clerking support for ad hoc hearings, for example, pupil exclusion or HR hearings, can be provided (additional cost). responding to national initiatives or specific school issues, such as complaints, is also available (additional cost). ‘‘HGS recently supported us in undertaking a self-review of our governing body. They helped us to identify the current strengths of the governing body and areas requiring improvement to enable effective governance.’’ - Primary School, Headteacher l Customised support, for example, in l Policy review monitoring.

Training and development package (purchased separately to meeting support and advice package) l Face-to-face training sessions are offered on a variety of topics each term. These sessions provide an opportunity to meet governors from other schools and be updated on local and national initiatives. l Details of nationally available training opportunities, for example, from the National College, are also circulated to governors. l Access to online training modules is included. l Facilitation of governing body/trust board self-evaluation sessions (additional cost). l Bespoke training for Governing Boards either individually or in clusters on request (additional cost). Why choose us l Professional support from team of experienced officers with local knowledge of schools and the issues they face. l A named Governor Development Officer to support your Board.

l Up-to-date information about statutory requirements.

l Support to develop your board.

l Induction training for new governors/trustees. l Comprehensive termly training programme to reflect local and national developments. l Network meetings for Chairs and Vice Chairs and Development and Liaison governors.

Contact us: Maureen Smith | Havering Governor Services Manager | 01708 433 665 | maureen.smith@havering.gov.uk Michelle Morgan | Principal Governor Development Officer | 01708 433 879 | michelle.morgan@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Grounds Maintenance The London Borough of Havering’s Grounds Maintenance Services team can provide your school with specialised grounds maintenance and gardening services, whatever the weather. We operate a ‘year planner’ style bespoke scheduling system that lists work to be carried out on a week-by-week basis, and you will only be invoiced each month for the work carried out.

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What the service offers l Grass cutting

Hedge cutting

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l Sports pitch maintenance

Pitch marking Running tracks

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l Weed treatment to hard standings

l Specialist turf treatments

Jump pit maintenance

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Seasonal bedding

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l Bulb planting with students l Shrub and tree maintenance

Turfing

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Landscaping projects.

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Contact us: Mark Jones | Operations Manager Grounds | 01708 431 588 | mark.jones@havering.gov.uk Andrew Hull | Contract Management Officer | 01708 433 858 | andrew.hull@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Havering Adult College Providing high quality education and training for over 50 years. Havering Adult College has a proven history of supporting over 1,000 teaching assistants and learning support assistants in improving their performance through a range of tailored CPD courses that have led to continuous and sustained improvement in:

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Teaching and learning

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l Standards and achievement

l Primary and secondary school contexts. The team has been consistently graded highly by Ofsted and comprises highly experienced, dedicated and well-regarded professionals within all educational sectors, and is led by a current Ofsted inspector. The direct delivery team includes qualified school professionals as well as subject specialists at primary, secondary and tertiary levels. Our INSET for teaching assistant packages provide contributory evidence to meet higher level teaching assistant standards – contact us for more information on 01708 554 016.

What the service offers Designed and delivered by a respected range of educational professionals, Havering Adult College offers a range of short, tailored CPD opportunities for teaching assistants, which can be delivered bespoke at your school or your staff can attend our range of evening provision. Short courses include: l Safeguarding for Young People (Level 2 qualification) l Supporting Asperger Syndrome (Level 2 qualification)

Why choose us Havering Adult College has supported over 500 teaching assistants in the last five years, many working in local schools. The team are very aware of local needs and circumstances within the school sector, and have a strong track record of nurturing professional improvement. Your school benefits from our local knowledge, flexible delivery arrangements, professional expertise and affordability.

l Behaviour Management in the Classroom

‘‘The other TA’s at work said they had done their training here and recommended it. There’s a great team atmosphere. You get to meet new people, and making new friends has been a real highlight. We’ve setup a group where we talk about the homework and share our stresses when the deadlines are tight!’’ - Primary School, Teaching Assistant

Supporting Dyslexia

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l Introduction to Phonics

l Supporting ADHD in the Classroom l The Sex Factor – How Gender Impacts on Learning Support

l Understanding Mental Health

l Supporting Autism in the Classroom.

Contact us: Darren Purdie | Quality and Curriculum Manager | 01708 554 016 | darren.purdie@havering.gov.uk Mohammed Uddin | Curriculum Development Manager | 01708 431 655 | mohammedmenal.uddin@havering.gov.uk Joanne Mead | Specialist Teacher/Assessor | 01708 554 016 | joanne.mead@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Havering Music School Tuition, professional support, partnerships and projects to enhance music learning in your school.

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Why choose us l Our instrumental and vocal tutors are auditioned and DBS checked. l Many have taught in Havering for years. Tuition in schools is complemented by progressive ensembles at the Music Centre. l Saturday GCSE Music programme and support classes. l Primary and secondary music networks for teachers, offering CPD and support. l Partnership projects to enrich and excite our offer!

What the service offers l Individual and small-group tuition in all orchestral, band and contemporary instruments and voice l Whole-class ensemble teaching, usually year 4: general musicianship or instrumental programme l Short-term loan of music sets and larger instruments (e.g. percussion), subject to availability l Instrument hire scheme offering very low- cost instruments to our students l Practical examination sessions for our students at the Music Centre for Associated Board and Trinity College London graded exams l Staff ensembles and orchestra concerts l Havering Young and Junior Musician competitions from KS2 to sixth form level l CPD, support and networking through termly primary and secondary music networks (funded by the Music Hub grant) l Music curriculum challenge/support meetings (funded by the Music Hub grant) partnerships, e.g. gamelan angklung (subsidised by the Indonesian Embassy) and music tech (Conductive Music) l Choirs and ensemble leaders l Enrichment through our many

l Partnership.

Contact us: Gary Griffiths | Head of Music School | 01708 450 313 | gary.griffiths@havering.gov.uk Ellen Jones | Senior Administration Assistant | 01708 450 313 | ellen.jones@havering.gov.uk musicschool@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Health and Safety Advisory Service The oneSource Health and Safety Advisory Service provides clients with access to a range of competent fire and health & safety services to enable them to fulfil their statutory duties relating to occupational health and safety. We provide access to a competent advisory service. It includes access to the Schools’ Health and Safety Manual, guidance and Health and Safety Bulletins developed by the Schools’ Health and Safety Team.

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Subscribers are able to access the health and safety training courses offered by the team at discounted rates. *These services are included as part of the standard service to Havering community schools. CLEAPSS and CLEAPSS Radiation Protection Adviser Services can be purchased as separate standalone packages. Why choose us Health and safety legislation requires employers to have access to competent advice on health and safety. The team’s advisers, support officers and technicians understand the activities undertaken by education establishments and other public sector organisations and have extensive experience of providing solutions suitable for clients’ specific needs.

What the service offers Three half-days of on-site support (per school in MATs) per year. The visits include a core monitoring element and a support element. The monitoring element is designed to ensure that establishments continuously improve their health and safety management systems. This includes audits of the establishment’s health and safety management system, the frequency of which is decided by the establishment’s risk rating. The support element is flexible to enable best use of the advisory support time. The options available include training workshops, assistance in developing policy and supporting documents (including risk assessments). Access to telephone and email advice throughout the contract period. Optional discounted subscriptions to the Consortium of Local Education Authorities for the Provision of School Science (CLEAPSS) service* (for secondary schools this includes access to the Radiation Protection Adviser Service), Evolve educational visits approval* and Smartlog record keeping systems. Standard advisory service packages are available on either a single year or 3-yearly basis (service price maintained during the contract period – see pricing for full details).

Contact us: Stephen Catley | Health and Safety TeamManager | 01708 431 707 | stephen.catley@oneSource.co.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Health and Wellbeing in Schools Service

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The Health and Wellbeing in Schools Service supports schools in improving pupil health and developing widely recognised links between wellbeing and attainment. The service provides training to support delivery of high-quality teaching and learning in curriculum subjects, including emotional health and wellbeing, relationships and sex education, PSHE and health education.

In addition to central training events, schools buying into this service are also able to benefit frommore personalised support, which can be tailored to the specific needs of their staff and pupils, such as: l In-school mentoring/support (e.g. curriculum audits, planning support, policy development)

What the service offers The service uses the Healthy Schools London awards process to review provision for health and wellbeing, and develop and implement action plans to improve outcomes in identified areas of need. By purchasing this package, schools are able to attend: l Healthy Schools London Bronze/Silver/Gold Award workshops l Termly networking events, incorporating sharing of good practice and latest developments and guidance in relevant curriculum areas l Staff training courses at a central venue on various topics throughout the school year, for example: - KS1–4 Promoting Positive Mental Health in the Primary / Secondary Classroom - KS1–4 Relationships (and Sex) Education - Policy development workshops.

l In-school support for HSL leads.

‘‘The course included lots of relevant and useful information, which I can take back and use in school.” - Primary School

Contact us: Tracey Wraight | Health and Wellbeing in Schools Advisor | 01708 434 488 | tracey.wraight@havering.gov.uk Claire Alp | Senior Public Health Specialist | 01708 431 365 | claire.alp@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Human Resources As a service provider, our purpose is to work in partnership with our schools to ensure quality of HR practice and that issues arising from employing are managed well.

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We have over 20 years’ experience in providing comprehensive and high-quality HR services to schools and educational settings within the framework of nationally and locally agreed terms and conditions. We work in partnership by providing professional advice, support and guidance across a broad spectrum of employee relation issues and procedures.

What the service offers Our Human Resources Service provides complete cover both on employee relations and conditions of employment as follows:  Employee relations This provides a dedicated HR Adviser to provide unlimited support to schools for resolving individual employee relations issues. Schools will also have support from the wider HR team in terms of provision of on-site training and coaching, as well as a HR advisor being available during the day to provide HR advice that is not related to a specific case. This provides a named HR officer who will be your point of contact on contracts and variation letters as well as on the administration of terms and conditions of employment. The HR officer is also available to make two school visits a year on request. These visits allow us to clearly identify any issues that we can help schools to resolve, as well as being an opportunity to directly brief relevant staff on any new or forthcoming developments of which they will need to be aware. l l  Conditions of employment

Top-Up Services In addition to the human resource service, we also offer the following additional services: - Additional HR support Should schools require any support that is in addition to the Employee Relations and Terms and Conditions Service then this can be obtained using this package. Examples include conducting fact finding investigations and presenting any reports to hearing panels and taking notes/minutes at meetings. - HR consultancy This service can be purchased independently and we work collaboratively to find flexible and practical solutions to meet the needs of your school at a price that suits you. This service includes managing and delivering projects in relation to benefits and rewards, learning and development, and organisational performance. Why choose us Our services are also designed to add value by: l Helping governors and headteachers to improve people performance within schools l Supporting governors, headteachers and the school’s SMT to resolve issues which arise as a result from employing people l Developing and improving quality of HR practice for the benefit of schools l Working with the school business/office manager to ensure efficient pay and conditions- related administration within schools.

Contact us: Peter Whitelock | HR Manager | 01708 433 087 | peter.whitelock@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

oneSource Assurance Services (Internal Audit) Our team of experienced, friendly and open auditors will deliver a comprehensive assurance programme, tailored to your individual school and designed to ensure compliance with both legislative and local policy. oneSource Assurance Services brings together the Internal Audit and Counter Fraud Teams. The service provides assurances to headteachers and governing bodies with regards to the system of internal control in key risk areas within the school. All Havering maintained schools are currently audited on a risk-based approach by the LA and in addition can purchase a health check from oneSource Assurance Services in the interim years.

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l A tailored health check focused on specific areas of risk l A specific assurance report relating to a particular area of risk for the school, as a one-off piece of work

What the service offers

l An on-site review of the key systems and processes in the school with verbal feedback l A written report, including a judgement on the level of assurance l Follow-up of prior recommendations to provide assurance to the governing body that weaknesses have been addressed

l Academy assurance audits

Bespoke consultancy

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Bulletins.

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Contact us: Sarah Hughes | Principal Auditor (Systems and Schools) | 01708 433 835 | sarah.hughes@oneSource.co.uk Jamie Bailey | Principal Auditor | 01708 432 607 | jamie.bailey@oneSource.co.uk Melanie Norwood | Principal Auditor | 01708 432 613 | melanie.norwood@oneSource.co.uk Passenger Travel Services The Passenger Travel Service team can provide your school with specialised transport to meet the majority of your requirements. Transport is available 7 days a week. Trips to destinations in England, Scotland, Wales and the near continent can be quoted for.

- 16, 24, 32, 34 & 40-seat wheelchair- accessible coach-built buses - 77-seat double decker buses (with lap belts) l Transport can be arranged for almost any type of trip, including swimming, sports days, museums and educational visits.

What the service offers

l Transport by the following vehicles: - 7-seat Galaxy people carriers - 15-seat wheelchair-accessible van conversion buses - 17-seat Minibuses

Contact us: Stan Brewster | Administration Manager | 01708 433 107 | stan.brewster@oneSource.co.uk Simon Blake | Fleet Manager | 01708 433 202 | simon.blake@oneSource.co.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Payroll Service oneSource People Transactional Services provides a professional, comprehensive and automated payroll service that processes a gross payroll of £277.8 million per annum. oneSource People Transactional Services will either: i) Provide a payroll bureaux service with the provision of reports to allow the employer to discharge its statutory functions with Government and other external agencies; or ii) Provide a fully comprehensive payroll service that deals with all aspects and requirements associated with payroll.

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l Production and submission of Monthly Data Collection (MDC) to Teachers Pensions l Monthly payments to appropriate organisations in respect of statutory and voluntary deductions, including the Local Government Pension Scheme, Teachers’ Pension Scheme l Manual payment of urgent salaries or wages adjustments as requested (at additional charge) l End-of-year reconciliation and online returns for income tax, NI, Teachers’ Pensions, etc, and completion of a range of statutory returns l Calculation and payment of redundancy payments and gratuities to non- pensionable employees l Production of P45s, P60s and P11Ds l Liaison with HM Revenue and Customs, Teachers’ Pensions and external auditors l Fully compliant with Real Time Information and Automatic Enrolment l Dedicated team delivering telephone support with a named payroll officer for provision of your monthly reports. Why choose us We have extensive experience and offer a comprehensive payroll service, including full administration of the Local Government Pension Scheme. Your organisation will not be required to complete new starter, leaver and contract amendment forms. We also fully administer Teachers’ pensions, including the submission of End of Year certificate and MDC.

What the service offers

l Monthly payments undertaken by BACS directly to employee accounts l Multiple terms and conditions of service l Calculation and reporting of all statutory and occupational payments, including PAYE, NI and sickness, maternity, paternity, shared parental and adoption leave l Full implementation of: - income tax, national insurance and student loan administration - calculation and payment of the Apprenticeship Levy - payment of statutory and contractual sick and maternity pay - attachment of earnings orders and charitable donations - pension contributions and other voluntary deductions l Implementation of pay awards, including calculation and payment of arrears l Application of step progression and pay awards as instructed by the school and school’s HR l Full reconciliation of payments made to all third parties l Payslip printing and distribution to the organisation l Support with monthly Local Government Pension Scheme (LGPS) administration and Teachers’ Pension Scheme (TPS) returns l Gross to net processing for all staff

Contact us: Tara Sullivan | Head of Transactional People Services | 01708 432 179 | tara.sullivan@oneSource.co.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

Printing Services We offer a full range of services, including artwork creation, logistics, storage facilities, variable data printing, mailing and more. The aim of this department is to obtain best value for the supply and production of print for the council and its partner organisations and to free up client time, allowing clients to perform their core duties.

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What the service offers

l A full range of print material, headed

paper, posters of any size, banners, pull-up banners, leaflets, booklets and much more

l Create artwork-ready design

l Print management and procurement facilities

Printed matter

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Print consultation service Mailing and bulk mailing Variable data printing

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Bank giros Numbering

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l Excel and word mail merges

Duplicate receipt books

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Official order pads Delivery service.

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Contact us: Paul Gower | Print Services Manager | 01708 432 109 | paul.gower@oneSource.co.uk Paul Dickinson | Printing Operations Manager | 0203 373 1780 | paul.dickinson@oneSource.co.uk ict-printingservices@newham.gov.uk / copyshop@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

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