Vector Annual Report 2020

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Customer benefits of Symphony

COST EFFICIENCIES

CLIMATE ACTION

Cost efficiencies can be delivered by harnessing the power of data to build efficient assets and provide new products and services to our customers

Climate action is enabled by supporting New Zealand’s electrification of transport and transition to a low emissions economy

RELIABILITY & RESILIENCY

CUSTOMER CHOICE

Reliability and resiliency will increase, due to data insights into operational and asset performance and customer trends

Customer choice increased across a range of competing services to create healthier and smarter homes that will optimise energy use to suit their needs

THE FUTURE OF ENERGY

u

Electrification of public transport

o

Energy efficiency apps

Battery

Community generation & storage

Peer to peer trading

Solar

EV

EV charging

Microgrids

How we’re creating a new energy future: ‒ Intelligent Distribution Network ‒ Harnessing the power of data analytics and new technology ‒ Working with aligned partners and sector specialists to accelerate our progress and ensure best practice ‒ Working collaboratively across the Vector Group to unlock potential ‒ Keeping the customer at the heart of every decision

KEY

‒ Connecting network assets and distributed energy resources with a focus on cyber security ‒ Enabling customers to have cleaner, more reliable and affordable energy ‒ Advanced meters allowing customers to develop new products and services for changing consumer needs.

Data & electricity Smart distribution network

SYMPHONY STRATEGY

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