Keys to Success.
EXPERIENCE
PERFORMANCE
QUALITY Does your work product / deliverable meet the client’s expectations for quality?
RESPONSIVENESS Did you meet or exceed the client’s expectations for responsiveness?
PROACTIVENESS & HELPFULNESS How proactive and helpful were you in bringing additional value to the project?
SCHEDULE Did you deliver the work on schedule? Did your work support the client’s schedule?
VALUE (SCOPE AND FEES) How was the value for services? How does the client feel about what they got for what they paid?
CLARITY & ACCURACY How clear and accurate were you in your client interactions throughout the project?
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THE PRINCIPALS ACADEMY 2022
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