The Balanced Scorecard
A framework for identifying, measuring, and improving performance through a simplified reporting tool.
The core financial performance data that demonstrates the company’s financial performance. FINANCIAL PERSPECTIVE
A representative measurement of customer sentiment when working with your company. CUSTOMER PERSPECTIVE
Measurement of the efficiency and effectiveness of the processes through which your services are delivered. BUSINESS PROCESSES
Measurement of the effectiveness of the company’s ability to develop and retain talent. LEARNING AND GROWTH
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THE PRINCIPALS ACADEMY 2022
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