NSLHD Digital Strategy 2021-2026

1.2 Macro drivers for change

Technology advancements and changes in the global healthcare sector are causing a fundamental shift in how health services will be provided in the future. Gradual investments are required to accommodate these changes over time and seize the opportunities they present.

Patient, family and carers’ expectations of health care continue to increase due to the availability of information, enhanced health literacy and digital experiences in other areas of people’s lives.

The health consumers are embracing new digital technologies and customised services for their care an wellbeing. For instance, remote monitoring technology such as wearables and smart appliances is being embraced by consumers who are more willing to share personal data for greater service. Service providers will be able to make micro-interventions to keep people healthier, for example through analysis of DNA to predict and target treatment. The past decade has seen rapid development and adoption of technologies that change the way we live and will have a similarly transformative impact on health and care.

Patient, family and carers redefined

Personalised care

Portable diagnostics

Genome sequencing

New patient

Enhanced health literacy

Smart device

An ageing population, increasing burden of disease and greater focus on health prevention results in increased demand for healthcare services and the subsequent workforce implications.

Shifting workforce

Ageing Population

Service Demand

Digital disruption

Health care demands are changing, increasingly requiring the involvement of a multidisciplinary team within and across organisational boundaries.

Integrated care

Digital therapeutics

Machine learning

Implant drug delivery

Greater access to quality data is increasing our understanding of how diseases develop and spread, as well as beginning to enable personalised, precision medicine.

Open information and big data

Connected Health Systems

Patients with chronic and complex support needs

Knowledge increase

Access to Data

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