NSLHD Digital Strategy 2021-2026

3.3.1 Elevate our patients experience and focus on virtual care

Elevating the digital experience for our patients, families and carers to empower them to make informed decisions about their care outcomes and wellbeing. Enhancing the virtual care digital capabilities to support virtual models of care.

Digital Strategy Focus Area

Digital Strategy Initiatives

1.1 Elevate the human experience

Enable ‘Connected Person - Centred Care’ strategic objective

Enable ‘Healthy Communities’ objective

1.2 Introduce a Patient Portal for patients and their families (Digital front door)

1 Elevate our patients

1.3 Enhance virtual care and supporting systems

Enable ‘Engaged & Empowered Workforce’ strategic objective

experience and focus on virtual care

1.4 Provide tools to support patient remote monitoring

1.5 Leverage statewide Patient Reported Measures (PRMs) and HOPE platform

1.6 Align to the statewide Shared Care Plans investments

Digital Strategy focus area alignment to NSLHD Strategic Plan

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