NSLHD Digital Strategy 2021-2026

Executive Summary | Introduction to the Digital Strategy

The imperatives for continuous digital technology investments

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Our local aspirations 4

Diverse district, distinct challenges Demographic factors, such as a growing and ageing population and distinct socioeconomic differences, mean our communities require a tailored approach to healthcare delivery. Continuing to leverage digital technologies holds the key to providing quality and sustainable services while evolving our models of care.

A great experience for our patients

Digital Strategy Objective

Making virtual care universal where appropriate

The Digital Strategy 2021-2026 sets the technology vision and focus areas for our LHD over the next five years and articulates a roadmap to achieve this vision. This document should be used as a guide for priorities, a way to plan the project pipeline and a reference point for proposed work. Significant improvements in technology have helped NSLHD provide better health outcomes for our population. However, much has changed since the last IT plan released in 2016. By more effectively leveraging technology, we can deliver affordable and accessible patient-centred care, improve the overall health of our communities, engage and develop our workforce and ensure our organisation is agile and insights driven fuelled by real time access to data. To meet these aspirations, and to ensure that future digital investments enable our LHD Strategic Plan in line with the statewide NSW Health strategies, now is the right time to refresh our Digital Strategy.

An empowered and mobile workforce

Technology advancements Technology advancements are causing a fundamental shift in how health services will be provided in the future. Patient and community expectations, digital disruptions, big data, the need for integrated care and personalised medicine will require gradual investments over time to seize the opportunities they each represent. 2

Better Integrated care across care settings

Insights driven organisation fuelled by real time access to data

Sustainability through sound digital investments

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Our staff aspire for more

A technology ecosystem that protects privacy and ensures platform security

Our staff aspire to a greater technology experience that can help them be more empowered, productive and engaged while accomplishing their jobs more effectively. Investments should be made to meet those aspirations and draw upon the innovative thinking of our people.

Collaborative ICT services that maximise value

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